• Responsibilities for but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity. • Plan, organize, staff, direct and control the day-to-day operations of the assigned sort. • Ensure the sort is running in accordance with established safety, quality and service standards. Ensure that cost and productivity goals are met. • Oversee or ensure daily visual inspections of loads to ensure proper quality for customers and/or vendors. • Determine the sort’s strategic goals and ensures quality, service, cost and productivity goals are achieved. Plans sort strategy based on projected volume, head count, and other special circumstances and factors. • Direct and guides the sort management team to ensure common understanding of operational updates and daily goals for the work area. • Foster a safety-conscious culture by supporting safety initiatives and ensuring appropriate related documentation is completed as necessary. • Participate in the development of and responsible for administering company safety strategies and programs. • Participate in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters. • Ensure compliance with Company policy and federal, state and local regulations. • Understand and administers all contractual agreements effectively, including vendor and Contracted Service Provider agreements, as necessary.

Plans, organizes, staffs, directs and controls specific day-to-day operations within the station or hub Responsible for assigning and managing employees to ensure the efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable)Analyzes operational performance through direct observation, interpretation of reports and collaboration with others.Hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity. Determines opportunities for improvement of key metrics and executes action plans to achieve resultsLeads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goalsParticipates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and mattersInvestigates, resolves and/or escalates customer service issues, as appropriateResponsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, and dock safety

Exceed expectations of guests and clients, managed competing multiple tasks and working with tightdeadlines. Recruit, hire, coach, discipline and terminated associates. Developed, implemented and manageassociate schedules.Manage the P&L, budgets and monthly reporting Quality management including inspecting fieldlocations

Coordinate front office activities of hotel and resolves problems arising from guests' complaints,reservation and room assignment activities, and unusual requests and inquiries by performing dutiespersonally or through subordinate supervisors.

ResponsibilitiesMonitored the Front Office employees to make sure all guests receive prompt and personal recognition.Tool care of the front desk operation including guest registration, room assignment and checkoutprocedures.Furthermore assisted the Front Office Manager in employee related matters such as evaluations andconsulting.