Danny De Los Santos Email & Phone Number

Lowell, Arkansas

• Managed and secured carrier capacity for Signify Lighting freight from their Ontario, CA & Memphis, TN distribution center
• Reported to senior management team on transportation success and failure, worked together to implement new plans for the shipping facility and carrier success
• Leveraged carrier and customer relationships providing courteous, prompt and effective communication in all situations.
• Managed, ensured and secured carrier appointment scheduling for all inbound and outbound freight.
• Advised and reviewed all carrier/customer accessorial charges and invoice discrepancies.
• Assisted other accounts on covering day to day operations such as covering freight, dealing with shippers, carriers and receivers.

Rogers, Arkansas, United States

• Responsible for store maintenance and sales floor setup
• Assisted customers in finding the correct products tailored to their needs
• Responsible for weekly stock replenishment tracking
• Ensured customers with excellent service to provide a pleasant shopping experience

Rogers, Arkansas

• Operated shifts by assigning roles and expectations, while managing a team of up to 20 people.
• Trained new team members in daily store operations, as well as developing interpersonal and communications skills
• Developed methods among leadership to improve store overall performance: customer satisfaction and app performance