Daniel Degasperis Ii Email & Phone Number

Madison Heights, Michigan, United States

- Responsible for in person end-user support.- Troubleshooting PCs, laptops, printers, networks, other IT hardware andsoftware issues.- Experienced with Active Directory and Exchange, Group Policies, PrinterManagement, RDS Servers including redirected user profiles.

Troy, Michigan

- Supervises team and/or third party employees to ensure timely provisioning of services to authorized users- End use provisioning and de-provisioning of systems and applications, including but not limited to Microsoft Active Directory, email, and other systems in use- Works with Customers Security teams to define policies and procedures that enable.

Troy, Michigan

- Responsible for creating user accounts across many clinical and non-clinical apps including but not limited to general account access, security groups, distribution lists.- Responsible for resolution or escalation of tickets related to this service- Requested resource assistance from Management when additional resources or skills are deemed necessary to.

Troy, Michigan

-Provided high levels of service delivery through facilitating communication and leadership, routing tickets and resolving elevated issues affecting business operations in a timely manner- Provided medical professionals with technical support for clinical applications in a HIPPA regulated environment.- Excellent ability working under pressure with.

Rochester Hills, Michigan

- Oversaw employee work in front and back of house to ensure compliance with company policies, regulations, and food safety guidelines.- Performed facility walk-throughs to assess cleanliness and preparedness at beginning and end of shifts.- Completed restaurant opening and closing procedures and manage deposits.- Produced monthly reports detailing sales.

Lapeer, MI

- Safely operated wide range of machinery and packaging equipment.- Maintained clean, neat, and organized work area.- Kept equipment running smoothly with routine maintenance.- Followed regulations, safety guidelines, and company procedures at all times.- Analyzed and followed blueprints, diagrams, and drawings to accurately complete assembly tasks..

Associate Of Science - As, Computer Programming/Programmer, 3.74 Magna Cum Laude

Computer Information Systems