Director Of Technical Solutions
CurrentResponsibility for differentiating and growing Franklin Electric's technical solutions (technical support, field service and training), resulting in the industry’s most professional, knowledgeable, and effective customer base. Cross functional development of technical communication that promotes sales, best practices, and the highest quality installations with onsite and customer site training events, trade show seminars, learning management systems (LMS) content platforms, owner and engineering manuals, smartphone apps, technical newsletters, videos, and social media (technical topics).