Daniel Della Rocca Email & Phone Number

Fiumicino, IT

Roma

• Definire le policy di Reclutamento e Selezione
• Stabilire rapporti con Head Hunter nazionali e internazionali
• Definizione delle Job Description
• Screening dei curricula
• Gestire interviste in conference call, dirette e assessment dei candidati
• Creazione di bacini di personale per ricoprire posizioni vacanti

Fiumicino, Rome

. Developing selection and recruitment policies, defining job descriptions to be utilised by HeadHunters and Alitalia and ensuring collaborative relationships with Head Hunters for a mutualunderstanding of needs and different service providers. Meticulously scrutinizing all resumes and applications, utilizing the Applicant Tracking System(ATS), determining.

Fiumicino, Rome

• Managed and coordinated nine duty managers and 50/130 contact center oprators
• Successfully supported external providers and managed the call centers ticket reservations, ticket sales and back office while simultaneously ensuring that SLA (Service Level Agreement) policies and procedures were.

Fiumicino, Rome

• Ensured the development of programs to enhance employees’ satisfaction. Managed all internal communication programs designed to promote the company's values and increase employees’ sense of belonging.
• Collaborated with other offices in the Human Resources Dept., to determine employees’ needs by monitoring the workplace environment;
• Ensured the implementation and the coordination of projects designed to enhanceand improve employees’ working conditions by offering them incentives… Show more
• Ensured the implementation and the coordination of projects designed to enhanceand improve employees’ working conditions by offering them incentives (Agreements with shops, hotels, tour operators, travel benefits for.
• Managed e-mail correspondence of People Care, from all Italian and foreign employees, writing about issues of personal concerns;
• Established and implemented the guidelines for employees and their families travel benefits (Industry Discount tickets –staff tickets: discounted travel concessions).

Rome Area, Italy

• Monitored the web sites of EU Commission, Chamber of Deputies and the Senate of the Republic, The EU Official Journal, etc. to check for any acts affecting the Civil Aviation.
• Provided pertinent information requested by Public Administration (such as Ministries, Aviation national Authorities) in case of accidents or complaints;
• coordination of activities related to the calls for tenders issued by National Institutions and authorities (eg, CAA, ATC, Ministry of Defence, etc.)… Show more
• coordination of activities related to the calls for tenders issued by National Institutions and authorities (eg, CAA, ATC, Ministry of Defence, etc.), with particular reference to Public Aviation Service Obligations;
• assistance in the implementation of various business projects (co-marketing projects with Regions, etc.. ). Show less

Rome Area, Italy

• Established job requirements for potential employees
• Screened resumes
• Managed the database
• Recruited, assessments, interviews selections
• Administrated aptitude tests and personality questionnaires
• Organized refreshment training for ground staff and personal development courses.

Roma, Italia