Daniel Deneal Email & Phone Number

Washington D.C. Metro Area

• Advanced use of client software application, Trakster and SWMA Reports, to provide support for team members and clients alike with updating information, generating reports, responding to customer requests, and distribution of work • Utilize Salesforce for client interface and data sets for creation of reports in Excel• Create and run queries in SQL to extract data for data mining and reporting purposes• Assist with creation of ad hoc reports including cost analysis, overtime… Show more • Advanced use of client software application, Trakster and SWMA Reports, to provide support for team members and clients alike with updating information, generating reports, responding to customer requests, and distribution of work • Utilize Salesforce for client interface and data sets for creation of reports in Excel• Create and run queries in SQL to extract data for data mining and reporting purposes• Assist with creation of ad hoc reports including cost analysis, overtime expenditure, equipment utilization, and service request correspondence• Utilize the Automatic Vehicle Locator (AVL) system to track equipment, supervise completion of routes, update vehicle group distribution, and respond to ad hoc requests for information from supervisors and managers in a system accounting for over 500+ vehicles• Conduct training classes and individual training sessions for over 50 Department of Public Works employees leading to more efficient use and understanding of Trakster Software System and the AVL system• Consulted with Department of Public Works personnel to create models for future requests for information including, but not limited to, overtime analysis, container distribution for residents, equipment usage, and time and attendance• Create training manuals and PowerPoint presentations to better assist DPW personnel with navigating through Trakster Software and AVL systems• Analyze reports and consult with managers resulting in higher customer service rating across various business units Show less

College Park, Md

Research, analyze, and interpret macroeconomic and industry-specific data pertaining to unemployment rates, personal income, uncollectible debt, and collection laws of credit unionsConsult with the CEO and constituents of Kaulkin-Ginsberg to prepare findings for buyers looking to accumulate mid-size credit unions valued between $5-30million Collaborate with team members to compile and present findings to CEO and Board of Directors of Kaulkin-Ginsberg

Washington D.C. Metro Area

Designed a tracking system for Chief Counsel Amy Friend’s incoming documents, enhancing the organizational flow of over 80 documentsUpdated, managed, and monitored division documents using Excel Developed a policy proposal aimed to enhance the Summer Legal Intern Program through evaluations and improve intern payment methods Provided exceptional assistance to team members by typing correspondence, documenting meeting minutes, and reviewing various documents for clarity