- Responsible for winning new accounts, expanding existing accounts, and providing exceptional service to all active and prospective customers.- Work directly with recruiting and customer support to ensure that the clients’ hiring needs and the contract employees’ payroll expectations are met.- Manage the performance of one or more Recruiters.- Achieve Growth: win new accounts and expand current account relationships.- Establish Target Accounts: establish (and adjust when necessary) a list of target accounts and prospects using all available internal and external resources.- Cold Calls: perform cold calls to decision makers at targeted accounts.- Meetings: set meetings by differentiating themselves and Aerotek services.- Face-to-Face Meetings: conduct well-prepared face to face meetings with decision makers; get results by asking appropriate questions that qualify business and take advantage of opportunities to create value and meet client needs.- Client Needs: ensure that client needs are met by taking thorough requirements, prioritizing the requirements, and seeking feedback on our performance.- Maximize Profitability: maximize profitability by effectively negotiating bill rates and terms; ensure that direct labor rates are in line with market standards.- Relationships: build and maintain relationships within accounts by providing quality contractors; proactively market resumes of ideal candidates.- Sales Activities: perform sales related activities including, but not limited to leading meetings at client sites and client manager, and contractor lunches.- Account Knowledge: communicate account knowledge to team members through meetings.- Business Partnership: manage and develop business partnership with recruiter(s) by reinforcing recruiting fundamentals, requiring accountability and providing consistent feedback.- Recruiter Performance: manage recruiter performance.

Provides satisfaction of contracts on-site by serving as the liaison between client managers, local office, and temporary workforce. - Fulfillment and on-site support of new business, resulting in the organization adding $7,500 in monthly spread.- Manages staffing needs for manufacturing clients, ensuring timely and effective recruitment of contractors- Assists in managing contractors' performance, time, and attendance, and conducts new hire orientations

Headed all training, performance management, and professional development initiatives. Trusted advisor to senior leaders on policy and process optimization. - Sourcing employees for new business acquisitions, resulting in a growth of $30 million in annual revenue.- Managed HR functions: hiring, coaching, discharge, training, development, engagement, & orientation- Aligned business practices with company compliance

Residential Dining Food Service Manager to a staff of over 200 employees at The Hub located on the University of South Florida; managing a P&L account.-Develop team members through annual review goals and team performance metrics in order to meet business objectives and client expectations.-Plan and lead daily team briefings.-Ensure safety and sanitation standards are met.-Maintain effective client and customer rapport.-Ensure the completion and maintenance of P&L statements.-Deliver on financial targets through variance analysis and forecasting tools.-Create value through efficient operations, appropriate cost controls, and profit management.-Comply with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives.-Ensure entire team is trained and able to execute. Supervise team regarding production, quality and control.-Maintain a safe and healthy environment for clients, customers and employees.-Manage the front of the house of the dining operation with the Food Service Director.-Maintain an effective working relationship with other departments to sustain quality guest experiences.

Technical Skill Set:Word / Excel / PowerPoint / Outlook / Skype for Business / ADP / ICIMS / E-Verify / HCMS / Kronos / Report Generation / Operation & Troubleshooting of Standard Office Equipment / Research-Increasing degree of human resource expertise, administrative, supervisory, and analytical acumen-Skilled in providing solution focused, full lifecycle human resource management including recruiting & onboarding / employee relations / leave requests / documentation & reporting / payroll verification & processing / internal HR investigations & development of findings reports-Proficient in multiple administrative functions such as HR system management / employee file management & verification of information & changes, W4, Direct Deposit, and I9 processing / recruiting-Adept in all aspects of personnel supervision including hiring / orientation / work flow analysis / task assignment / discharge-Unique ability to communicate and collaborate across departmental and organizational levels to achieve stakeholder consensus and drive progress-Knowledgeable in State and Federal regulatory compliance, labor laws and associated reporting such as ADA / FLMA / Workers Compensation / EEO

Managed over 1500 service and joint individual augmentation billets through processing systems by coordinating sourcing and personnel changes of over 40 Marine and Joint Organizations. Maintained a sourcing rate over 90%. Recommendations led to improved operational requirements and reserve mobilization orders.-Screened US Marine Corps Member requests (applications) and then selected appropriate personnel to fill vacant positions in the US Central Command area of responsibility and various United States locations.-Responsible for managing, tracking and updating service member job records in various management systems.-Maintained strict confidentiality of organization and personnel information.-Managed a multi-million dollar hiring budget for the organization.-Responded to inquiries regarding policies, procedures and programs.-Coordinated onboarding documents for military personnel such as travel arrangements, itineraries and military orders.-Acted as a liaison between the organization and service level headquarters.

-Audited service member travel reports.-Ensured service member travel expenses were within travel regulations of the Department of Defense.-Audit variance analysis reports-Submitted service member travel reports to financial reimbursement offices.Assisted in staff travel arrangements such as itineraries, flights.-Maintained file copies of all service member travel and settlement information.-Records management for correspondences.-Processed award certificates for service members.-Printed and mailed award certificates to service member organizations.