Daniel Dezutter Email & Phone Number

Austin, Texas, Us

Leading a team of Customer Experience (CX) Solution Engineers (technical pre-sales):* Strategic Collaboration: Partner with sales and product teams to deeply understand customer requirements, crafting tailored demonstrations that effectively address unique challenges and highlight our solutions' benefits.* Value Demonstration: Showcase the value and unique differentiation of Oracle CX products, including Marketing - Customer Data Platform, Marketing Automation, Sales - CRM, CPQ, Incentive Compensation, and Service - Customer Service, Field Service. Ensured clients understood how these products drive their business objectives.* AI Integration: Demonstrate the transformative potential of AI, encompassing both traditional machine learning and generative AI, illustrating how these technologies can enhance customer experience and operational efficiency.* Stakeholder Relationship Management: Cultivate and maintained robust relationships with key stakeholders, including clients, partners, and internal teams. Ensured a seamless and successful sales process that consistently led to new business wins.* Product Development Liaison: Work closely with product teams to prioritize feature requirements, ensuring that our offerings continuously evolve to meet market demands and customer expectations.* Best Practices Development: Develop and implement Modern Best Practices, guiding demo services teams to create repeatable, high-impact demonstrations that resonate with potential clients.* Product Marketing Advisory: Advise Product Marketing on strategic messaging and campaign needs, ensuring alignment with customer pain points and market trends to drive effective marketing initiatives.

Irving, Texas, Us

Member of the Solution Consultant team within Business Development:* Promotion of Digital Marketing Capabilities: Promoted all digital capabilities including CDP, Loyalty, Clean Room, Data Identity, Digital Media Execution, and Messaging.* Solutions Architecture: Designed solutions for enterprise-level data initiatives, integrating machine-learning with value-based digital marketing campaigns.* Industry Focus: Specialized in Travel and Hospitality, Sports, Entertainment, Financial Services, and Insurance sectors.* Strategic Scoping: Conducted strategic scoping of Epsilon’s products and services for new logos and existing clients.* Product and System Architecture: Helped define product and system architecture based on various client and prospect business and technical requirements.

Dallas, Texas, Us

Executive member of the Data Axle team: * Reduced projected costs by 50% on a multi-year/multi-client migration effort off a proprietary email system to Adobe Campaign Standard by leveraging an offshore partner. * Migrated 75% of technology roles supporting marketing databases to an offshore model to reduce costs and increase throughput/bandwidth in a tough labor market.* Modernized the marketing technology stack for clients by utilizing cloud technologies (AWS) and a CDP for client retention and expansion.* Technology Leadership: Lead technology initiatives across a diverse client portfolio of over 50, specializing in marketing technology solutions encompassing solution design, implementation, and ongoing management.* Team Oversight: Manage a global team of 100+ staff supporting $85 million in revenue with a 40% contribution margin.* Cost Optimization: Achieved a 50% cost reduction in a multi-year, multi-client migration from a proprietary email system to Adobe Campaign Standard through strategic offshore partnerships.* Operational Efficiency: Successfully migrated 75% of technology roles supporting marketing databases to an offshore model, enhancing throughput and bandwidth amidst challenging labor market conditions.* Technology Modernization: Spearheaded the modernization of client marketing technology stacks by leveraging cloud technologies (AWS) and implementing a Customer Data Platform (CDP) to drive client retention and expansion initiatives.

Riverwoods, Il, Us

As a Director, Enterprise Data Management:* Promotion: Promoted from Sr. Principal Solution Architect to Director, Enterprise Data Management in early 2019.* Leadership in Marketing Technology Strategy: Provided strategic leadership for marketing technology strategy aligned with data and analytics.* Cross-Functional Committee Leadership: Led a 25+ person cross-functional committee to develop the strategy, definition, and roadmap for marketing technology architecture enterprise-wide. Emphasized data and analytics to enhance customer experience and drive revenue and margin growth. Aligned multiple business units to prioritize enterprise enablement* Marketing Data Warehouse Initiative: Spearheaded the development of a marketing data warehouse to centralize customer analytic decision-making processes and streamline manual data movement.* Marketing Technology Steering Committee: Invited to participate in the marketing technology steering committee, overseeing the selection of third-party products. Responsible for RFP creation, vendor selection, and contract negotiations.* Enterprise Data Modeling: Directed the enterprise data modeling team in creating an enterprise logical data model focused on the customer. Defined a roadmap for integrating data assets into a Snowflake cloud data warehouse.* Collaboration with Data Governance and Engineering: Partnered with Data Governance and Data Engineering teams to ensure data stewardship, risk compliance, and privacy compliance.This role allowed me to drive significant advancements in enterprise data management and marketing technology strategy, contributing to the overall growth and efficiency of the organization.

Irving, Texas, Us

Based on my technology, sales and leadership qualities, I was asked to lead the Solution Architecture and Innovation team for Epsilon’s Technology Practice* Created and governed technology strategy, solution design and architecture standards. Included infrastructure (cloud, hosted, SaaS), data architecture (database design, data lake, warehouse, marts), and data integration (batch, API) methods* Provided business and technical architecture input and feedback on product roadmap* Provided future state technology vision and worked with external vendors on POC’s to integrate into the existing technology stack* Created and distributed thought leadership material and technology trends* Innovation within our products and solutions with emerging technology or partners including Rapid Data Ingestion, Artificial Intelligence and Machine Learning

Irving, Texas, Us

Led as staff of over 800 in marketing technology delivery with annual revenues of 400MM+ for all verticals for the #1 direct marketing agency in the US including CRM and Loyalty* Maintained or improved upon 50%+ gross margin while delivering high single digit growth in sales* Managed a group of technology and business professionals through the sales, requirements, architecture, design, implementation, and maintenance of large real-time and batch oriented strategic marketing databases utilizing campaign management tools, reporting tools, analytic tools and other proprietary toolsets* Built data warehouses including billions of rows and over 20TB’s of data. Oversight for real-time systems with over 1500 transactions per seconds* Set and implemented strategic technological vision and architecture with clients implementing database marketing systems through intimate knowledge of the marketing space of specific verticals. Provided consultations for system and data integration with complex POS systems, data warehouses, web analytics tools, and other integration points* Helped drive profitability improvement in the business unit through selling, contract negotiation, refining processes, creating standards, defining pricing, reviewing sales deals, reviewing client profitability, and reorganizing teams* Specifically asked to outline plans for transforming the organization to utilize offshore resources in India* Chosen as one of 20 people within a 7000 person organization to take training to understand and deliver all of Epsilon’s solutions across strategy, technology, data and agency* Technologies utilized to build systems include AWS (SaaS), Oracle, Hadoop, .NET, Java, Adobe Marketing Suite, IBM Marketing Suite, Business Objects, Cognos, Tableau, Epsilon Proprietary Email Systems (DREAM | DreamMail | Harmony), Real-Time Decision Engines, Consumer and Prospect Data Integration and Hygiene tools (Epsilon Agility)

Irving, Texas, Us

Similar role to above but for CPG, Retail and Mid-Market clients only* Led a group of professionals in the build and manage of marketing technology solutions.* Engaged throughout the sales and delivery cycle to ensure success* Major client facing roles for clients such as Kellogg’s, Unilever, Sears, Advanced Auto Parts and the NFL* Achieved award as Sales Support person of the year for demonstrating the ability to design solutions and talk to prospects about effective use of marketing technology

Irving, Texas, Us

Led a group of 50+ professionals in the implementation and management of CDI and Merge/Purge solutions* Drove List Processing Profitability through the use of pricing tools, process optimization, process automation and technology. * Worked with clients and internal teams to improve client response rates of direct mail campaigns through response analysis, postal ROI’s and segmentation strategies. * Managed a group of 50+ people through being acquired by Epsilon with little turnover

Irving, Texas, Us

Led a team in the architecture and management of marketing database and list processing solutions.* Led the migration of all marketing database clients off an AS/400 platform to an ETL (Ab Initio) and Oracle development environment.* Led a team of developers to enhance the automation, quality, and reporting capabilities of a list processing environment * Included creating architecture designs, writing business requirements documents, functional specifications, design documents and managing and developing the solutions

Newtown Square, Pennsylvania , Us

Peoria, Il, Us

Mba, Mis

Bs, Computer Science