-Manage cash out procedures and review guest orders for accuracy.-Oversee corporate dinners and public tours to ensure smooth event execution.-Handle inventory, conducting regular checks and maintaining records.-Supervise servers and bartenders, providing training and support.-Establish and implement operational procedures to enhance efficiency.-Suggest seasonal cocktails based on inventory follow-ups.-Ensure compliance with Vancouver Coastal Health regulations.-Address and resolve guest issues to maintain exceptional customer service.

Building furniture using reclaimed wood is a passion of mine, as it allows me to create unique and environmentally-friendly pieces that showcase the beauty and character of the reclaimed materials.I take great satisfaction in restoring furniture to give it a second chance by using high-quality materials. It is a rewarding process that allows me to bring new life to old pieces while ensuring their longevity and enhancing their aesthetic appeal.I can channel my creativity and dedication while actively seeking a fulfilling career opportunity in the Learning and Development field.

- Updated the onboarding manual by identifying and establishing standard procedures for bartending activities.- I am entrusted with overseeing and driving both alcoholic and non-alcoholic beverage sales. In my most recent event, I successfully achieved an impressive sales milestone, generating $47,500 in revenue.- Implemented performance evaluations for bartenders to enhance team efficiency.- Oversaw the set-up and stocking of all bars before events, ensuring appropriate locations based on event requirements.- Supervised bartenders, runners, and servers to maintain a smooth and efficient operation.

- Implemented a comprehensive 7-level training program acquired through PCA Painting Contractors Association membership and tracked team performance using the Skill Score tool and Company Cam software creating compensation transparency- Identified customer training and learning needs, and implemented a digital marketing strategy by creating informative blog content on carpentry and exterior/interior painting, which increased organic website traffic by 30%- Provided recruitment support by developing job descriptions, crafting job postings, conducting interviews and on-site evaluations, and performing reference checks for Painters and Crew Leaders.

- Ensured stellar communication to reach zero food waste in a high-paced environment successfully serving 300+ guests per day without errors- Managed the VIP experience by overseeing the coordination of 10 staff comprising the kitchen staff, servers, and barmen. Ensuring the area was clean and creating memorable experiences for guests - Ensured stellar communication to reach zero food waste in a high-paced environment successfully serving 300+ guests per day without errors

In the role of a Painter helper, I provide valuable support by assisting with various tasks including prep work, cleanup, sanding, taping, and grinding, ensuring a smooth and well-prepared surface for painting.As a Carpenter helper, I play a vital role in demolition tasks, proficiently repair wood structures using epoxy fillers, and demonstrate expertise in precise measurement and cutting of materials for efficient construction processes.

- Drove a 20% profit increase by designing and implementing a Customer Service Training Program that prioritizes brand awareness, fosters teamwork and serving others, enhances communication, and cultivates effective leadership by implementing impactful HR policies and greatly exceeding guest expectations- Established and implemented an annual training program for sport coaches across multiple disciplines, including Swimming, Taekwondo, Artistic Gymnastics, and Children's Ballet, ensuring that the handbook was consistently updated with new policies and procedures to maintain its relevance and accuracy.- Successfully redesigned the onboarding and reboarding processes, prioritizing brand awareness, culture, and values, resulting in an impressive 40% increase in retention. - Implemented a performance-based compensation and benefits system with incentives for sport coaches who obtain necessary certifications, resulting in a notable 30% increase in productivity.- As the Chief Manager of the Nelson Vargas International Sports Congress 2018, I successfully oversaw marketing promotion and web redesign and attracted distinguished keynote speakers, including US Olympic Swimming specialists such as Frank Busch, Jon Urbanchek, Bob and Kathy Hubbard, as well as experts in disabilities and child psychologists, for the event that encompassed swimming, children's Ballet, Artistic Gymnastics, Taekwondo, and fitness.

-Managed purchases of raw materials and prepared payments to suppliers-Implemented and promoted an eco-tourism/adventure travel package featuring healthy food, crocodile reserve tours, surfing classes, and a Night Diving Bioluminescence Experience-Showcased the unique features of the location, combining culinary delights, nature exploration, and thrilling activities for an unforgettable experience

- Compiled and developed engaging courses, lectures and learning activities for the Organizational Development curriculum in the Bachelor of Psychology Program - Conducted nationwide training sessions and conferences for staff from various government institutions. - As part of an expert team, I trained elementary school staff for the national teacher knowledge test ENLACE, empowering educators to excel in the assessment.

- Collaborated on the company's technological transformation by implementing an eLearning training program using Adobe Captivate and Articulate, resulting in a remarkable 50% increase in productivity. This program streamlined onboarding processes for car, life, and medical coverage insurance services.- Responsible for internal communication, ensuring timely updates to personnel regarding new software functionality updates or changes.

- Actively contributed to the "Dish Evolution 2015" project, focused on Organizational Development, emphasizing the core business values of communication, teamwork, leadership, and customer service.- Efficiently managed a nationwide team of trainers, ensuring timely supply of materials and conducting regular follow-ups to monitor and support their performance and development.- Led the nationwide recruitment process for trainers, conducting interviews and organizing on-site demonstrations to identify and hire qualified candidates for the team.

Develop instructional materials for the Organizational Development program with a focus on Leadership, Teamwork, Effective Communication, Quality Service, and Process Improvement

Conducting background and document checks, as well as organizing and maintaining files.