Daniel Digirolamo Email & Phone Number

West Mifflin, Pa

• Navigated successfully through the rigorous Mariner Finance BMT Program. Promoted to Branch manager in 2018.• Managed staff with over 2500 accounts and a portfolio of $7 million.• Increased Branch internal audit compliance by over 20% during tenure as manager, averaging audit score of 86% over a 6 year span. • Managed a steady increase in month to month profits and a decrease in delinquent accounts.• Reengaged the proper Mariner standards in customer service previously rated deficient. • Developed and implemented individual and branch SMART action plans in order to improve current efficiency and achievement of goals.• Oversaw hiring and training of Branch staff including reviews, accountability and motivation in a dynamic and challenging environment.

Greater Pittsburgh Area

• Coached over 300 select players ages 8 – 19 with varying ethnic, socioeconomic, and cultural backgrounds.• Used teaching techniques, tactics, strength/conditioning, and discipline to prepare players for a successful college experience.• Worked with international coaches to develop soccer knowledge and training to better serve Arsenal Players.• Coached Pennsylvania West State Champions in 2010, 2011, 2015 in various age groups.• Coached in international competitions and traveled with team for participation in several soccer matches abroad.• Helped earn numerous players college scholarships at the NCAA Division I, II, III, and NAIA Division I and II levels.

• Service Manager in charge of 8-15 front of the house employees.• Bartender• Closer responsible for running nightly reports and managing cash. • Worked with manager to develop successful marketing strategies and business development plans.• Daily Balance sheets and cash management.• Built community relationships among patrons, police and community leaders in an urban environment.• Responsible for resolution of customer issues that sometimes involved heated disputes and for the tactful solution of problems

Greater Pittsburgh Area

• Service Industry Manager responsible for all functions of the restaurant.• Supervised 15- 25 Front and Back of the House Employees• Developed server schedules to assure excellent customer service especially during internal and external events which sometimes exceeded event expectations.• Trained employees, developed policies, rules for a high volume and fast paced environment.• Responsible for hiring and disciplining employees• Created marketing and business plans that increased profits by 15%.• Initiated and secured strong community/political relationships that resulted in excellent rapport with all invested parties.• Handled daily cash and credit card intakes that ranged between $2000-$35,000 daily

Bachelor Of Education (B.Ed.), Secondary Education And Teaching

Ba Of Economics