Customer Success Manager
CurrentCustomer Success Manager is responsible for the growth and success of our enterprise customers by helping them get the most value out of their investments in PTC solutions.
Nov 2021 - Present
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Daniel Dion Email & Phone Number
Customer Success Manager at PTC
at
PTC
1 work email found
@ptc.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager at PTC
Location
Magog, Quebec, Canada
Company size
Who is Daniel Dion? Overview
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Quick answer
Daniel Dion is listed as Customer Success Manager at PTC at PTC, a with 7095 employees, based in Magog, Quebec, Canada. AeroLeads shows a work email signal at ptc.com and a matched LinkedIn profile for Daniel Dion.
Daniel Dion previously worked as Customer Success Manager at Ptc and Cloud Service Management Director at Ptc. Daniel Dion holds Dec, Technique De Génie Mécanique from Cegep.
Company email context
Email format at PTC
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{first_initial}{last}@ptc.com
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Profile bio
About Daniel Dion
In more than 25 years of mechanical design related work I had covered different areas in PLM/PDM and CAD systems, from mechanical design to administrating the PDM/CAD system of the Ferrari F1 engine office and now Customer Success Manager.
Listed skills include Pro Engineer, Windchill, Customer Satisfaction, Customer Oriented, and 10 others.
Current workplace
Daniel Dion's current company
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11 roles
Daniel Dion work experience
A career timeline built from the work history available for this profile.
Cloud Service Management Director
Responsible for supporting Strategic customers through the services PTC Cloud delivers, ensuring exceptional customer satisfaction and profitable customer service solutions. Responsible for driving the team and ecosystem for the success of key PTC clients.
Dec 2019 - Nov 2021
Cloud Services Delivery Director
Responsible for supporting Strategic customers through the services PTC Cloud delivers, ensuring exceptional customer satisfaction and profitable customer service solutions. Responsible for driving the team and ecosystem for the success of key PTC clients.
Feb 2017 - Dec 2019
Technical Support Account Partner
Aug 2016 - Feb 2017
Senior Technical Support Account Manager North America
Aug 2010 - Jul 2016
Technical Support Account Manager Europe
Oct 2008 - Jul 2010
Ptc Technical Support Enterprise Solution Team Manager
Operational management of the application support team.Hiring, motivating, and maintaining local staff.Analysis and reporting of technical support metrics and take appropriate correctives actions.Monitors team capacity and optimally distributes workload.Managing customer escalation procedures.Strategic business development of support services.Ensuring the highest quality of customer support.
Jan 2005 - Sep 2008
Senior Pdm/Plm & Cad Specialist / Ferrari And Maserati Racing Project Manager
Project manager for PDM/PLM and CAD on PTC products within the Ferrari F1 engine group and Maserati Racing.Technical advisor and principal point of contact with PTC.Responsible of the implementation, administration, support and methodologies of PTC products (Pro/Intralink, ProductView, Pro/Engineer, Pro/Mechanica and Windchill).Provide direct user support and training on Pro/Intralink, ProductView, Pro/Engineer and Pro/Mechanica.Provide support for data exchange between different CAD systems (Pro/ENGINEER, CATIA V4 and V5) and support on Acc-U-Trans from TTI (Feature-Based native CAD model translation system).Develop the connection between Pro/Intralink and the in-house ERP.Integrate ProductView with the in-house ERP for the visualization of the drawings coming from Pro/Intralink and VPM (Catia).Supervise the Windchill implementation in Maserati Racing.
Oct 2000 - Dec 2004
Mechanical Designer And Pdm/Cad Administrator
Mechanical designer.Technical advisor and principal point of contact with PTC.Provide direct user support and training on Pro/Intralink, ProductView, Pro/Engineer and Pro/Mechanica.Implementation of a BOM management system.
Mar 1998 - Sep 2000
Mechanical Designer
Valmetal Inc
Implement CAD system (Autocad).Designing mechanical parts and assemblies in 3D.Create production drawings.Managing BOM.Create user manual and spare parts manual.
Mar 1996 - Mar 1998
Mechanical Drafter / Auxiliary Equipment Technician
Produce production drawings.Supervise the auxiliary equipment installation on-site.
Jan 1994 - Mar 1996
Team & coworkers
Colleagues at PTC
Other employees you can reach at ptc.co. View company contacts for 7095 employees →
WH
William Harden
Colleague at PtcLima-Van Wert-Celina Area, United States
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KK
Khai Kin Loo
Colleague at PtcPuchong, Selangor, Malaysia
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AK
Ashutosh Khedkar
Colleague at PtcPune, Maharashtra, India
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PJ
Preeti Jain
Colleague at PtcGurugram, Haryana, India
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IA
Issam Alamery
Colleague at PtcYemen
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LM
Lena Marlene.Pt
Colleague at PtcPorto, Portugal
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XZ
Xiaokang Zhang
Colleague at PtcSuzhou, Jiangsu, China
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PS
Purva Sambhus
Colleague at PtcPune/Pimpri-Chinchwad Area, India
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SP
Srinivas Pmm
Colleague at PtcIndia
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CP
Cheryl Prothero
Colleague at PtcSan Jose, California, United States
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William Harden
Colleague at PtcLima-Van Wert-Celina Area, United States
View →
KK
Khai Kin Loo
Colleague at PtcPuchong, Selangor, Malaysia
View →
AK
Ashutosh Khedkar
Colleague at PtcPune, Maharashtra, India
View →
PJ
Preeti Jain
Colleague at PtcGurugram, Haryana, India
View →
IA
Issam Alamery
Colleague at PtcYemen
View →
LM
Lena Marlene.Pt
Colleague at PtcPorto, Portugal
View →
XZ
Xiaokang Zhang
Colleague at PtcSuzhou, Jiangsu, China
View →
PS
Purva Sambhus
Colleague at PtcPune/Pimpri-Chinchwad Area, India
View →
SP
Srinivas Pmm
Colleague at PtcIndia
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CP
Cheryl Prothero
Colleague at PtcSan Jose, California, United States
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1 education record
Daniel Dion education
-
Cegep
FAQ
Frequently asked questions about Daniel Dion
Quick answers generated from the profile data available on this page.
What company does Daniel Dion work for?
Daniel Dion works for PTC.
What is Daniel Dion's role at PTC?
Daniel Dion is listed as Customer Success Manager at PTC at PTC.
What is Daniel Dion's email address?
AeroLeads has found 1 work email signal at @ptc.com for Daniel Dion at PTC.
Where is Daniel Dion based?
Daniel Dion is based in Magog, Quebec, Canada while working with PTC.
What companies has Daniel Dion worked for?
Daniel Dion has worked for Ptc, Percall Développement Sas, Mecanica Solutions, Avestor, and Valmetal Inc.
Who are Daniel Dion's colleagues at PTC?
Daniel Dion's colleagues at PTC include William Harden, Khai Kin Loo, Ashutosh Khedkar, Preeti Jain, and Issam Alamery.
How can I contact Daniel Dion?
You can use AeroLeads to view verified contact signals for Daniel Dion at PTC, including work email, phone, and LinkedIn data when available.
What schools did Daniel Dion attend?
Daniel Dion holds Dec, Technique De Génie Mécanique from Cegep.
What skills is Daniel Dion known for?
Daniel Dion is listed with skills including Pro Engineer, Windchill, Customer Satisfaction, Customer Oriented, Technical Support, Product Lifecycle Management, Bill Of Materials, and Crm.
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