Daniel Ditch Email & Phone Number

Prepare the company billing file, co-op process, commissions, and KPIS reports for management approval. Ensure billing processes are completed on time to meet monthly close deadlines. Discover and make recommendations for potential Salesforce solutions, translate solution recommendations into technical requirements and partner with CRM team to implement solution. Other Adhoc responsibilities related to billing, collections, rev share, commissions, reconciliations and analysis as directed. Present findings to C level executives in billing meeting monthly.

Developing sales opportunities by prospecting, researching, and identifying potential accounts and building rapport with customers. Providing timely response to customer inquiries. Entering and updating leads, opportunities, and other customer information in CRM system for assigned territory.

Austin, Texas, United States

-Provide technical subject matter expertise by engaging Customers to understand their business needs, identify product policies to achieve those goals. Including verifying the solution sold is installable as sold and provide feedback on any technical gaps and risks.-Guide and advise the customer on best practices of operational processes and system usage practices to achieve best ROI for the selected product set.-Provide remote implementation to end users to guide, advise, train, and verify that users are able to undertake their role using the products.-Based on business experience and knowledge make best practice recommendations to CDK configurations and/or client to maximize client utilization and business results.-Escalate to client manager or development any issues with the product during implementation, or any issues that could derail project success.

Austin, Texas, United States

- Wrote KPI's and metrics to measure success- Assigned a book of business with 200 accounts- Onboard new accounts and provide training on the platform and support afterwards. - Devised a strategic and data backed approach towards increasing current book of business's revenue- Cross collaborate with teams across the business to improve customer satisfaction and engagement- Work alongside upper management to position accounts for growth- Managed book of business that accounted for 45+% of yearly revenue and continually growing month over month.

Austin, Texas Area

QuickStart is a leading provider of educational programs for the IT industry. For over 25 years, QuickStart has been providing superior IT and certification training. With cutting-edge learning technologies and highly qualified instructors we have empowered thousands of IT professionals to become experts in their fields. We have won Learning Partner of the Year awards from numerous IT market leaders, including Microsoft, Citrix, CompTIA, Red Hat, and CRM magazine, and we are aiming for more. Gain the knowledge, skills and credentials you need to excel in your career with QuickStart Training. Today, our mission is to help IT organizations and professionals improve performance excellence and career growth with the industry’s only multi-modality, AI-based IT learning and development platform.

Austin, Texas Area

Austin, Texas Area

Specialist engaging with Canada and the US. Diagnosing, troubleshooting, and resolving various hardware, software, and environmental issues within a constantly growing atmosphere, while providing feedback intermittently to other teams within Apple. Focus on root cause analysis and innovating creative solutions.

Austin, Texas Area

Answer, review, call, and sales. Discovery and advising coordinated solutions resulting in increased quality service ratings. Excelling in probing, research and analyzation of various needs. Received Apple's highest sales training recognition.