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@360crm.co.uk
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2 phones found area 333
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LinkedIn matched
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Daniel Doherty is listed as Care Navigation Delivery Lead at NHS South, Central and West at NHS South, Central and West, a company with 595 employees, based in Glasgow, Scotland, United Kingdom. AeroLeads shows a work email signal at 360crm.co.uk, phone signal with area code 333, and a matched LinkedIn profile for Daniel Doherty.
Daniel Doherty previously worked as Care Navigation Delivery Lead at Nhs South, Central And West and Operations Manager at Nhs South, Central And West. Daniel Doherty holds Higher National Diploma, Communications & Media from James Watt College.
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AeroLeads found 1 current-domain work email signal for Daniel Doherty. Compare company email patterns before reaching out.
An NHS management professional with significant experience in delivering high standards of service,quality, compliance, customer satisfaction and staff development.Experience in operations and contact centre management roles across 14 years, providingservices in patient communications, customer service, complaints, customer retention and sales.Responsible for the recruitment and management of top performing teams of 200+ (125 FTE) site basedand virtual employees.Process driven with significant experience in implementing and working to ISO accreditations:ISO 9001:2008 - QualityISO 27001:2013 - Information SecurityISO 14001:2004 - EnvironmentalISO 27799:2008 - Healthcare Informatics
Listed skills include Outsourcing, Customer Experience, Coaching, Quality Assurance, and 46 others.
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A career timeline built from the work history available for this profile.
Glasgow, Scotland, United Kingdom
Providing senior operational leadership of teams within SCW’s Care Navigation Services, including IMS (Immunisation Management Service) and PTAC (Patient Transport Advice Centre) services. Ensuring delivery to a range of multiple service level agreements and shorter-term assignments with multi-disciplinary teams from across SCW.Compassionately leading the.
National Immunisation Management Service (NIMS) Senior operational manager within IMS (Immunisation Management Service) with direct line management responsibility for multiple Shift Managers, Team Leaders and Call Handlers (80 FTE).Leading the team to ensure robust governance in assuring all essential elements are in place to ensure high quality delivery.
Glasgow, United Kingdom
ERS Connect & Expert Solutions (Stericycle Communications Solutions)Responsible for the recruitment, management and performance of employees and teams at multiple sites and working remotely across the UK. Delivering high standards of service in patient communication, customer service, careline and call answering services.Clients including the NHS, Alpro.
Glasgow, United Kingdom
Managing a team of Agents and Team Leaders providing patient communications on behalf of NHS Trusts across the UK. Responsibility of all areas of people management including recruitment, staffing, HR & Payroll, communication, quality & compliance and SLADelivering multiples services, SLA and customer satisfaction.Increased headcount in the contact centre.
Glasgow, United Kingdom
Managing call quality, compliance and recruitment and training.Developing and managing a BMS system and writing and developing procedures and work instructions.Key involvement in securing and managing ISO 27001 - Information Security and managing the existing ISO 9001 – Quality.
Glasgow, United Kingdom
Accountable for call quality, compliance and adherence to industry regulations.Creation and development of robust processes, policies, and systems to improve standards and consistency. Planning and implementing structured and engaging training programs in key areas for staff members at all levels, to ensure continuous improvement and adherence to SLA and.
Other employees you can reach at scwcsu.nhs.uk. View company contacts for 595 employees →
Richard Snowden
Colleague at Nhs South, Central And West
Reading, England, United Kingdom, United Kingdom
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KP
Kirsty Paton
Colleague at Nhs South, Central And West
Leigh Upon Mendip, England, United Kingdom, United Kingdom
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DP
Dione Prior
Colleague at Nhs South, Central And West
Frampton Cotterell, England, United Kingdom, United Kingdom
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SW
Samuel Whitehead
Colleague at Nhs South, Central And West
Anstruther Easter, Scotland, United Kingdom, United Kingdom
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JD
Jade Dear
Colleague at Nhs South, Central And West
Southampton, England, United Kingdom, United Kingdom
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MB
Matt Boucher
Colleague at Nhs South, Central And West
Chichester, England, United Kingdom, United Kingdom
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CM
Conor Mcandie
Colleague at Nhs South, Central And West
Taunton, England, United Kingdom, United Kingdom
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HH
Hannah Humphrey
Colleague at Nhs South, Central And West
Telford, England, United Kingdom, United Kingdom
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WJ
William Jones
Colleague at Nhs South, Central And West
Portishead, England, United Kingdom, United Kingdom
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WH
Wendy-Lee Hall
Colleague at Nhs South, Central And West
Winchester, England, United Kingdom, United Kingdom
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Quick answers generated from the profile data available on this page.
Daniel Doherty works for NHS South, Central and West.
Daniel Doherty is listed as Care Navigation Delivery Lead at NHS South, Central and West at NHS South, Central and West.
AeroLeads has found 1 work email signal at @360crm.co.uk for Daniel Doherty at NHS South, Central and West.
AeroLeads has found 2 phone signal(s) with area code 333 for Daniel Doherty at NHS South, Central and West.
Daniel Doherty is based in Glasgow, Scotland, United Kingdom while working with NHS South, Central and West.
Daniel Doherty has worked for Nhs South, Central And West, Stericycle, Ers Connect (Part Of Srcl And Ers Medical), 360Crm Ltd, and Response.
Daniel Doherty's colleagues at NHS South, Central and West include Richard Snowden, Kirsty Paton, Dione Prior, Samuel Whitehead, and Jade Dear.
You can use AeroLeads to view verified contact signals for Daniel Doherty at NHS South, Central and West, including work email, phone, and LinkedIn data when available.
Daniel Doherty holds Higher National Diploma, Communications & Media from James Watt College.
Daniel Doherty is listed with skills including Outsourcing, Customer Experience, Coaching, Quality Assurance, Call Centers, Contact Centers, Management, and Workforce Management.
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