Daniel Dooley Email & Phone Number

Tampa, Florida, United States

Conduct virtual training sessions to onboard customers to the quoting system, enhancing their ability to utilize the platform effectivelyGenerate accurate quotes for pergolas based on customer specifications, while tracking all quotes and sales data using Google Sheets for analysis.Prepare order packets with bills of material, ensuring accuracy of items and quantities prior to customer verification.Serve as point of contact for customer inquiries, effectively diagnosing and resolving issues to ensure high levels of satisfaction.

Redmond, Washington, United States

Inspected incoming materials to ensure compliance with quality standards, leading to an 81% reduction in non-conforming materials in 2021, exceeding corporate goals.Documented and analyzed non-conformance data, facilitating effective communication with suppliers for material disposition and return authorizations.Utilized Microsoft Excel for tracking and reporting material returns, contributing to strategic decision-making.

Redmond, Washington, United States

Managed material transfers to and from the warehouse, ensuring accuracy and efficiency to support production needs.Participated in daily cycle counts and inventory management, maintaining organized records and adherence to 6S practices

Tukwila, Washington, United States

Processed incoming products in the POS system and managed online customer orders, ensuring timely fulfillment and accuracy.Conducted daily inventory reconciliations and processed customer returns, enhancing overall operational efficiency.

Hollywood, Ca

Led warehouse operations for a flagship store, managing a team of 7-10 associates and streamlining workflows to meet operational demands.Coordinated product repairs by processing items for service and liaising with repair shops to authorize payments for necessary repairs.Developed and published weekly performance reports for management, highlighting key metrics and areas for improvement.