Passionate IT Specialist with over 5 years of experience in technical support, business automation, and system administration. Skilled in secure file transfers, server management, workflow automation, and web development. Proven track record in driving process improvements, managing secure file transfer solutions, and delivering high-impact projects. Achieved cost optimization equivalent to 4 FTEs in 12 months through automation and other key projects, resulting in significant time and cost savings.❒ Short SummaryIT Specialist Business Automation @HolcimTechnical Support (5y)Manual QA (1y)❒ Core Competencies:• Process Analysis & Improvement: Expertise in evaluating business processes, identifying inefficiencies, and proposing automation strategies.• Secure File Transfers: SFTP, FTP, FTPS implementation with GPG encryption for data protection and compliance.• Server Administration: Deploying, configuring, and managing Windows and Linux servers to ensureperformance and security.• Automation & Scripting: Proficient in Google Apps Script, UiPath, PowerShell, and CMD scripting for process automation.• Web Development: Developing dynamic web applications using PHP, HTML, CSS, JavaScript, and WordPress.• Project Leadership: Leading cross-functional teams to implement system improvements and new technologies.• Collaboration & Communication: Strong stakeholder engagement skills, ensuring alignment between business goals and IT solutions.❒ Tools & Technical Skills:• Automation: Google Apps Script (2 years), UiPath (1 year), PowerShell, CMD• Web Development: WordPress (2 years), PHP (2 years), HTML (2 years), CSS (2 years), JavaScript (1 year)• Server Management: IIS (2 years), Windows Server, Linux• File Transfers: SFTP, GPG encryption• Collaboration Platforms: SharePoint (2 years), Google Workspace (4 years), ServiceNow (3 years)
Listed skills include Information Technology, Desk Top Support, Windows Server, Amazon Web Services, and 46 others.