Daniel Douek Email & Phone Number

• Working for the PMO office, managed 4 projects from $250K to $800K, total value of $2.15 M.
• Enterprise projects are File transfer FTP/SFTP jobs transfer solution, Enterprise Database, NAC CISCO access control solution and Sitemider to OKTA migration.
• Managed projects from Initiation to implementation and closing using PMO / PMP rules and processes,
• Oversaw 10 employees, 2 vendors and 10 offshore contractors using SNOW as PM tool in a cross-functional environment. Managed developers, data analysts, business analysts, SQA among other skills.
• Managed CTRL M AFT to MFT deployment (Managed File Transfer, FTP/SFTP client server solution for jobs transfer). Local and offshore workforce, 3,000 client jobs migrated, hypercare. Saved $200K / year by reducing file.
• Managed Death Master Lexisnexis Remediation project. Local and offshore workforce. Enterprise solution, data ingestion and curation, centralized database, customized reporting.

• Participated in the preparation of VoIP/IT telecommunications strategies and road maps.
• Oversaw 35 employees and contractors for the completion of 14 projects from $150K to $5M using PMP and Lean Six Sigma processes in a cross-functional environment.
• PM CISCO VoIP deployment for 3,000 users, 38 offices with multiple vendors for the state of Maryland. Managed budget of more than $5M and a cross functional team of 11 PMs, installation crew and District IT reps..
• Managed CISCO soft phones implementation project for desk and mobiles. Designed strategy to migrate to soft phones saving $450K in hardware and $100K in services. Working on migration to WEBEX Cloud.
• Managed CISCO daisy chain and UPS’s optimization projects, reducing hardware budget by $682K and services by $100K by synergizing IT infrastructure. Created SOW and tracking process.
• Managed SIP Trunking project in progress. ROI analysis, porting process, SOW, cross functional project involving MDOT and DOIT state agencies. Project will save $300K/year.

• PM for PSAP Towson E911 relocation and technology upgrade involving 17 projects.
• Oversaw up to 20 PMs.
• Responsible for PM, quality assurance, risk management, portfolio management, contracts-SOW, EVM and scheduling.

• PM for the migration of Land Mobile Radio (LMR) system to mix mode (digital analog) and narrow band operation. PM vendor Motorola to install MIP-5000 system and deploy radios.
• Prepared Budget, CAPEX, OPEX, proposals, SOW and project acceptance documentation.
• Assigned as PM for IWN trunking project representing DOI. Interoperability.

Overland Park, Kansas, US

• Prepared ROI, CAPEX and OPEX analysis for Network Cost Reduction program to merge Sprint and iDEN infrastructure, with a $110M total value of the projects.
• Process design, metrics and tracking tools implementation.
• Responsible for program management for approved projects.

Chicago, Illinois, US

• Responsible for program and project management for the Systems Integration area.
• Managed 7 projects in a cross functional environment, including Marine Corps.
• EVM, FAR, PO, US-27, US-41, R-56. Land Mobile Radio (LMR) voice and data systems, wireless, dispatching, E911, vehicle location systems

• Managed $20M nationwide end-to-end new site building deployment of Geometrix E911 wireless location system for customer Cingular (2000 GSM sites).
• Process design, contract/SOW negotiation, metrics and tracking tools implementation. Responsible for Tier 1 Account Management.

• Proposal management and business development for telecommunications firms.
• Secured resources for network optimization projects.
• Managed alliances and partnerships for proposals. Clients included Ericsson and Telcel.

Kista, Stockholm, SE

• Lead consultant to Tier 1 customer generating and managing complex, multidisciplinary cross functional projects generating $20M in consulting services.
• Directed America Movil cellular network quality improvement and designed dashboards and processes to improve customer accessibility by 5% and voice quality by 30%.
• Led 10 Ericsson consultants to restructure nine client departments and design a new KPIs for network optimization.
• Designed, negotiated, and managed $680K process reengineering project for Ericsson Professional Services. Managed four consultants to improve quality indexes by 10%.
• Developed overall proactive customer retention programs and account management.