Daniel Douek Email & Phone Number

● Working for the PMO office, managed 4 projects from $250K to $800K, total value of $2.15 M.● Enterprise projects are File transfer FTP/SFTP jobs transfer solution, Enterprise Database, NAC CISCO access control solution and Sitemider to OKTA migration.● Managed projects from Initiation to implementation and closing using PMO / PMP rules and processes,● Oversaw 10 employees, 2 vendors and 10 offshore contractors using SNOW as PM tool in a cross-functional environment. Managed developers, data analysts, business analysts, SQA among other skills.● Managed CTRL M AFT to MFT deployment (Managed File Transfer, FTP/SFTP client server solution for jobs transfer). Local and offshore workforce, 3,000 client jobs migrated, hypercare. Saved $200K / year by reducing file transfers incidents and removing legacy licensing.● Managed Death Master Lexisnexis Remediation project. Local and offshore workforce. Enterprise solution, data ingestion and curation, centralized database, customized reporting.● Managed NAC CISCO Network access control solution deployment to support network visibility and access management through policy enforcement on devices and users in the corporate network. Local and Vendor workforce. Deployed 3,000 wired and wireless users plus wireless untrusted (guess network).● Managed Siteminder to OKTA migration. Local and vendor workforce. Migration of 40 websites and apps across the Enterprise. Saved $150K / year on duplicated licensing.

● Participated in the preparation of VoIP/IT telecommunications strategies and road maps.● Oversaw 35 employees and contractors for the completion of 14 projects from $150K to $5M using PMP and Lean Six Sigma processes in a cross-functional environment.● PM CISCO VoIP deployment for 3,000 users, 38 offices with multiple vendors for the state of Maryland. Managed budget of more than $5M and a cross functional team of 11 PMs, installation crew and District IT reps. Prepared ROI, Budget, CAPEX, OPEX, RFP-Proposals, SOW, and project acceptance documentation.● Managed CISCO soft phones implementation project for desk and mobiles. Designed strategy to migrate to soft phones saving $450K in hardware and $100K in services. Working on migration to WEBEX Cloud.● Managed CISCO daisy chain and UPS’s optimization projects, reducing hardware budget by $682K and services by $100K by synergizing IT infrastructure. Created SOW and tracking process. ● Managed SIP Trunking project in progress. ROI analysis, porting process, SOW, cross functional project involving MDOT and DOIT state agencies. Project will save $300K/year. ● Managed transition of COVID teleworking for SHA’s 38 offices in 10 days. Designed usage dashboards and user’s manuals. ● Managed project that reduced $1.2M in yearly recurrent costs in Verizon and ATT contracts by optimizing communication plans, database and reducing waste. Optimized billing and created billing dashboards. Optimized Caller IDs and 911 process.● Other projects: Call Accounting, Eventide Recorders, SynApps, VESTA Motorola, MAXIMO Inventory.● PM the design of Operation and Maintenance processes using tools like MAXIMO and SOAR. Designed SOPs, Dashboards, Manuals, Escalations processes and KPIs.

● PM for PSAP Towson E911 relocation and technology upgrade involving 17 projects.● Oversaw up to 20 PMs. ● Responsible for PM, quality assurance, risk management, portfolio management, contracts-SOW, EVM and scheduling.

● PM for the migration of Land Mobile Radio (LMR) system to mix mode (digital analog) and narrow band operation. PM vendor Motorola to install MIP-5000 system and deploy radios.● Prepared Budget, CAPEX, OPEX, proposals, SOW and project acceptance documentation.● Assigned as PM for IWN trunking project representing DOI. Interoperability.

Overland Park, Kansas, Us

● Prepared ROI, CAPEX and OPEX analysis for Network Cost Reduction program to merge Sprint and iDEN infrastructure, with a $110M total value of the projects. ● Process design, metrics and tracking tools implementation.● Responsible for program management for approved projects.

Chicago, Illinois, Us

● Responsible for program and project management for the Systems Integration area. ● Managed 7 projects in a cross functional environment, including Marine Corps.● EVM, FAR, PO, US-27, US-41, R-56. Land Mobile Radio (LMR) voice and data systems, wireless, dispatching, E911, vehicle location systems

● Managed $20M nationwide end-to-end new site building deployment of Geometrix E911 wireless location system for customer Cingular (2000 GSM sites).● Process design, contract/SOW negotiation, metrics and tracking tools implementation. Responsible for Tier 1 Account Management.

● Proposal management and business development for telecommunications firms. ● Secured resources for network optimization projects. ● Managed alliances and partnerships for proposals. Clients included Ericsson and Telcel.

Kista, Stockholm, Se

● Lead consultant to Tier 1 customer generating and managing complex, multidisciplinary cross functional projects generating $20M in consulting services.● Directed America Movil cellular network quality improvement and designed dashboards and processes to improve customer accessibility by 5% and voice quality by 30%.● Led 10 Ericsson consultants to restructure nine client departments and design a new KPIs for network optimization.● Designed, negotiated, and managed $680K process reengineering project for Ericsson Professional Services. Managed four consultants to improve quality indexes by 10%.● Developed overall proactive customer retention programs and account management.