Daniel Dougherty

Daniel Dougherty Email and Phone Number

SAP Enterprise Cloud Services - Escalation Officer @ SAP
West Chester, PA, US
Daniel Dougherty's Location
West Chester, Pennsylvania, United States, United States
Daniel Dougherty's Contact Details

Daniel Dougherty work email

Daniel Dougherty personal email

n/a
About Daniel Dougherty

Daniel Dougherty is a SAP Enterprise Cloud Services - Escalation Officer at SAP. He possess expertise in crm, sap erp, business process, agile methodologies, leadership and 11 more skills.

Daniel Dougherty's Current Company Details
SAP

Sap

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SAP Enterprise Cloud Services - Escalation Officer
West Chester, PA, US
Website:
sap.com
Employees:
132456
Daniel Dougherty Work Experience Details
  • Sap
    Sap Enterprise Cloud Services - Escalation Officer
    Sap
    West Chester, Pa, Us
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  • Sap
    Sap Global Customer Success
    Sap Mar 2017 - Present
    Responsible for supporting Preferred Success engagements and Customer Success Managers with a focus on engagement planning, service delivery and empowerment.
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  • Sap
    Engagement Architect
    Sap Jan 2014 - Mar 2017
    Engagement Architect for a MaxAttention premium engagement client. Managed service delivery that lead to system stabilization and successful go-lives. Overall engagement owner that drove renewal and expansion of existing engagement.
    View
  • Sap
    North America Cloud Deployment Support Lead - Sap Mission Control Center (Mcc)
    Sap Mar 2013 - Mar 2017
    Lead a virtual team of technical and functional architects that enabled successful go-lives for cloud solutions, along with increased product adoption and renewals.
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  • Sap
    Crm Center Of Expertise Team Lead - Active Global Support
    Sap May 2010 - Mar 2013
    Team lead for support engineers and architects, along with rotational resources, supporting the SAP CRM product. Managed team workload, assignments and created development plans and opportunities. Lead onsite customer service delivery and escalations.
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  • Sap
    Senior Crm Support Consultant: Active Global Support
    Sap Apr 2004 - May 2010
    Delivered and lead assessment and optimization services, along with escalations for the CRM & SD products. Participated in the CRM product ramp-up process.
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  • Fxpress Corporation
    Support Analyst
    Fxpress Corporation Jul 2003 - Mar 2004
    Supported customers using FXpress financial software for foreign exchange, debt and investments. Advised customers on customizing and functional issues.
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Daniel Dougherty Skills

Crm Sap Erp Business Process Agile Methodologies Leadership Sap R/3 Sap Crm Integration Enterprise Software It Strategy Sap Netweaver Sap Bw Sap Basis Consulting Enterprise Resource Planning Customer Relationship Management

Daniel Dougherty Education Details

Frequently Asked Questions about Daniel Dougherty

What company does Daniel Dougherty work for?

Daniel Dougherty works for Sap

What is Daniel Dougherty's role at the current company?

Daniel Dougherty's current role is SAP Enterprise Cloud Services - Escalation Officer.

What is Daniel Dougherty's email address?

Daniel Dougherty's email address is da****@****sap.com

What schools did Daniel Dougherty attend?

Daniel Dougherty attended Saint Joseph's University.

What skills is Daniel Dougherty known for?

Daniel Dougherty has skills like Crm, Sap Erp, Business Process, Agile Methodologies, Leadership, Sap R/3, Sap Crm, Integration, Enterprise Software, It Strategy, Sap Netweaver, Sap Bw.

Who are Daniel Dougherty's colleagues?

Daniel Dougherty's colleagues are Cristian Keller, Tekin Kanat, Stephan Huettmann, Anastasia Sharak, Victoria Dixon, Chloe Gregory, Özlem Saterdag Öztürk.

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