Dell EMC Isilon Storage AdministratorResponsible for cluster configuration, physical and software:-hardware configuration-network configuration including IP pools, DNS servers and customer access zones-user administration and access rights, including Active Directory integration alongside local accounts and dedicated monitoring accounts -monitoring of physical components, performance metrics and file shares availability-monitoring of various performance metrics such as disk read and write speeds, response latency and availability-monthly reporting for availability and performance related metrics-configuring backup snapshots with custom policies in regards to time of day and network dependencies-troubleshooting for user access issues, connectivity issues, performance and hardware issues-planning and conducting firmware upgrades according to new releases and bug fixes-keeping documentation up to date-collaborating with Dell for urgent major incidents and high complexity issues

•Responsible for the monitoring and reporting of the storage servers using tools such as FSMP, Nagios and Kiwi•Configuring and assigning monitoring templates for the storage VM's and other servers•Responsible for troubleshooting and maintenance of the monitoring environments•Responsible for monitoring alerts and tickets in SNOW and SDM ticketing tools•Responsible for setting maintenance times for Admin & DFS Servers•Managing service accounts for various tools•Responsible for administrative groups rights•Responsible for the SharePoint page, administering and updating the content according to the team's needs•Responsible for monthly reports in regards to the performance and the downtime of the servers

•Implementing and maintaining mobile device management solutions for iOS, Android and BlackBerry devices•Actively working with BlackBerry Enterprise Server 5, BlackBerry Enterprise Server 10, BlackBerry Enterprise Server 12, Good For Enterprise, Good Dynamics, BlackBerry UEM, MobileIron and AirWatch •Administering device enrollment, security policies, infrastructure upgrades and configurations •Responsible for the operation and maintenance of MDM systems software and related environment software•Installing, configuring and testing software packages related to the enterprise environment in pre-production and production environments•Managing high availability clusters with failover capabilities on different MDM environments•Reviewing application and system performance logs and system events•Troubleshooting and resolving software and hardware stability problems; VM System requirements; Exchange messaging / mobile device interaction•Performing configurations and adjustments to virtual machines in order to enhance database file capacity•Troubleshooting and configuring alerts generated by the server monitoring systems; actively working with Nagios, IP Soft and SCOM•Performing daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs•Managing service account based cryptography security certificates according to the customer’s preferences•Managing tickets and offering support using SDM12 ticketing system

•VPN client support and deployment, administration of accounts and access rights, troubleshooting VPN connections and VPN client•Management and troubleshooting activities for VPN tokens in a global environment (hardware & software tokens), monitoring and analyzing Standard logs from the RSA console•Deployment of RSA token application and VPN tokens on the company managed BlackBerrys and iOS devices •BlackBerry Enterprise Server administration, mail quota management, device and synchronization troubleshooting.•Account management in BlackBerry Administration Server•Mobile Iron server administration for company iPhones and iPads, managing user accounts, device management, device compliance and mail synchronization troubleshooting•Troubleshoot alerts generated by a server monitoring system•Managing tickets using OTRS ticketing tool•Provide support for emergent problems•Software distribution, manual and automated software deployment from CA and LanDesk•Management of temporary and permanent admin rights on company computers