Daniel Dykstra Email & Phone Number

Augusta, GA, US

Augusta, Georgia Area

• Lead and coach the cross-functional Consumer Vehicle Product Growth Team responsible for the global consumer vehicle business at Club Car. (PGT – Product Management, Engineering, Operations, Sales)
• Responsible for creating and maintaining our business strategy which clearly identifies key growth opportunities and priorities, inclusive of a multigenerational product plan and investment roadmap.
• Team results include significantly exceeding revenue growth targets, profitability improvement targets, and market share growth targets.
• Known for creating a fun and inclusive environment and recognized by my team as a “strong and compassionate leader.”

Augusta, Georgia Area

• Engineering leader on strategic direction investigation team.
• Partnered with third party consulting firm to create full market segmentation.
• Own identification and selection of partner for creation of concept for target segment.
• Leverage international teams in India, China, and US for technology investigations.
• Conducted multiple Request for Information, Request for Proposal and resulting contract negotiations.

• Engineering lead on the Light Transportation (Golf, Consumer) Product Growth Team.
• Partner with Portfolio Leader (Product Management) and Operations Lead to grow market share and increase margin.
• Analyzed opportunities, created vision & roadmaps to decide where to invest to drive growth and profitability.
• Major programs include the creation of Onward, a new consumer focused brand & product and a redesign & VA/VE of the digital experience hardware system to allow for greater sales volumes.
• Quality / Delivery / Cost metric for New Product Development programs 10% higher than goal; VA/VE programs 5% higher than goal.
• My team's Employee Engagement score of 94% ranked much higher than internal averages and the external norm.

• Gained additional responsibility of leading Golf Platform team which is responsible for New Product Development and VA/VE of the Precedent Golf Platform.
• Built golf platform team size and capability through strategic external and internal hires.
• Successfully integrated Ingersoll Rand corporate Advanced Development Program personnel into team and worked with corporate to improve program; received very positive feedback from young talent.
• Championed Lean transformation initiatives by participating in events and serving as a member of the Lean Transformation Steering Committee.

• Led team of Product Engineers and Designers responsible for investigating and eliminating design related product integrity opportunities.
• Created the department: conceptualized team structure, necessary roles, ideal candidate qualities and then hired accordingly.
• Responsible for creating team budget and controlling expenses to live within overall annual operating plan.
• Recognized for breaking down silos and forging strong relationships & teamwork between design engineering, operations, quality and customer service.
• Increased team capacity and grew the department through strategic partnership with Engineering Technology Center in Bangalore, India.

• Project Lead Engineer responsible for coordinating all aspects of major product development programs including creating & adhering to schedule, requirements, budget, quality and fostering a positive team environment.
• Designed & released vehicle systems, subsystems and components including purchased assemblies, metal parts, plastic parts on all product lines.
• Led innovation research projects investigating new technologies.
• Significant productivity contributions including implementing VA/VE projects on each product line.
• Leverage contacts and relationships to get results, such as creatively working with existing supplier to outsource tooling of critical component to hit otherwise unattainable project deadline.
• Spearhead creation and implementation of tools to increase productivity and decrease errors.

• Successfully completed all steps required to open a new business concept including but not limited to: researching potential markets, vendor selection, government compliance, hiring.
• Selected to serve on Franchise Advisory Board and worked toward standardization and implementation of best practices
• Successfully managed multi-layer, complex vendor relations.
• Managed all aspects of employment and staff management for the team of 29 people.
• Successfully managed customer concerns and interactions.
• Created and implemented marketing strategy including radio, TV, print ads and multiple grassroots initiatives and strategic alliances.

• Created and implemented hardware training strategy and presentation to introduce existing hardware product line into newly acquired Retail Division distribution channel.
• Conducted full day seminars nationally to educate all Channel Partners on the functionality and benefits of Radiant hardware and the Radiant hardware service model.
• Developed and conducted half day webinars to educate international Channel Partners.
• Created Total Cost of Ownership model and worked directly with Channel Partners to educate on how to sell based on TCO. Tailored TCO presentation to help partners win large accounts.
• Worked directly with Channel Partners to understand issues and facilitate resolution, acting as liaison to software and hardware divisions.

• Led development of the P1550 and P1220 Point-of-Sale terminals that took the business from less than 8,000 to over 45,000 terminals per year.
• Cultivated a low-cost, high-quality Taiwanese supplier of heatpipe components through research and networking, selecting CoolerMaster, as referred by contacts within Intel.
• Contributed to the 48% reduction in functional failure return rate by developing a heatpipe system to reduce reliance on high-failure-rate cooling components.
• Increased manufacturing team involvement in the design process, encouraging feedback and buy-in, resulting in fewer production issues, and better overall teamwork.
• Created dramatic improvements in product quality and customer approval by actively facilitating communication between functional teams, adding value to every step of the development process.
• Directed activities of contract manufacturing firm in China and Singapore to manage and contribute to the mechanical design of Intel-based Point-of-Sale terminals.

• Designed, directed fabrication, and performed reliability testing on prototype cup dispensers for Automated Beverage System. Design was later patented by McDonalds Corp.
• Performed reliability testing on Simulated Bubbler Bowls and identified serious issue with numerous causes. Scoped follow-up project to eliminate causes.
• Designed, directed fabrication, and tested a mini vending machine prototype targeted for transportation buses in Mexico. Cooling was accomplished using piezoelectric devices.
• Traveled to Mexico City to assist in case of issues during field test of mini vending machine.

Bme, Mechanical Engineering

Mba, Entrepreneurship