Leading large scale emergency projects from inception, through development and deployment, and to day-to-day implementation. Creating data validation and analysis systems to maintain data quality and monitor the project through all stages. Establishing team cohesion across multiple vendor groups, and stakeholders to maintain purpose, direction and motivation. Building in automation to reduce workload. Foster relationships with high-level City Hall executives, to anticipate needs and forge a high degree of trust and competency. Key Accomplishments:• Build and maintain data focused tech systems that manage thousands of housing placements and migrant benefits for NYC via integration paths across multiple vendors• Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget metrics, maintaining performance standards and assessing risks• Analyze project status and revise scope, schedule, or budget, to ensure that project requirements can be met in real time• Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes• Develop and maintain partnerships with third-party resources, including vendors, developers, and researchers• Assign and monitor resources to ensure project efficiency, and maximize deliverables• Report project outcomes and/or risks to stakeholders and escalate issues, as necessary, in-line with project work plan

Identify, manage, analyze, interpret, and leverage data/information as business assets to meet the overall business objectives of a real estate tech start up. Establish methodology to enhance valuation models, business operations, and improve the overall competitive market position. Innovate new ways to generate value, create potential revenue streams, and build business intelligence from existing or new datasets. Key Accomplishments:• Created a comprehensive digital technology strategy to enhance company mission.• Innovating new ways of using information and data to create value, monetize, and increase competitive advantages for the business.• Collaborating with cross company stakeholder teams to establish data collection, management, and modeling to improve business intelligence.• Identifying close strategic partnership opportunities to optimize information models. • Creating plans and data models to aligns customers, property transactions, correspondence, renovations, and other data to support the company growth needs.• Ensuring security and integrity of data and information systems and assets, which includes recommending IT security protocols and software.• Identify, design, recommend, and implement relevant IT systems, and databases that enable analysis and generate business intelligence for practical use.• Collaborate and innovate with teams to create data models, better usage of information/data, and improve data interpretation to develop competitive advantages.

Unique capability to translate complex technology jargon for business professionals and explain business needs and budgetary concerns to technology staff. Uncovered key insights and developed objective driven product strategies to enhance internal, B2B and end customer relationships. Liaised with executive teams to develop and execute strategic roadmaps, defining future product needs and enhancements. Worked cross-functionally in project planning & strategies, new trainings roll out, creation and maintenance of processes, procedures, and drafting of documentation Key Accomplishments:• Increased data processing and entry efficiency level by 500% over two years.• Project Lead of new multimillion-dollar initiative for a NYC Communal Data System. Managing multiple cross industry teams across several department verticals.• Managed Data System that processed over 220,000 listings in 2017 alone.• Reduced Monthly budget over $8,000 by creating an online library which allows agents to access thousands of building records, in lieu of expensive printing, and shipping.

Directly supervised a team of ten listings Data Administrators and one Database Developer. Devised innovative and fiscally sound strategies to resolve multi-faceted technology issues. Wrote project proposals, and prioritize technology projects, according to company objectives, in consultation with the COO. Key Accomplishments:• Honored as Team Player of the Year, a company-wide award, evidence of a successful track record collaborating and managing relationships across multiple teams and departments.• Rebuilt Data Department into a cross-functional, efficient department that supports over 2,000 agents and hundreds of real estate professionals.• Improved departmental efficiency and proper coverage for technology projects during economic downturn-related budget cuts.• Recognized as top trainer, by Human Resources, from trainee reviews across multiple years.

Aligned the Listings Department priorities with company objectives and budget. Communicated with sales managers, brokers, and agents. Interfaced with the technology staff and IT help desk to proactively recognize and resolve potential issues.

Troubleshot technology issues and coordinated with database developers on listings system projects. Provided technical support to over 1500 agents and 200 employees while remaining calm and professional.

Ran the main office of the company, during the period of greatest growth, a 300% increase in employee/agent reach. Developed projects and concepts that resulted in increased work efficiency, saving the company thousands of dollars each month. marketing, and data administration for all offices citywide. Oversaw administration staff. Created Training Manual materials for company-wide distribution. Wrote proposals and reports. Key Accomplishments:• Coordinated all IT projects during National Realtor Conference in 2002.• Promoted within six months to Executive Assistant to the Principal Broker.• Handled majority of the in-house computer technical support for the company.• Oversaw staff hiring and headed the administrative teams for all offices.