Daniel Melendez Email & Phone Number
Who is Daniel Melendez? Overview
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Daniel Melendez is listed as Associate Partner at LaITCorp - Latin American IT Corporation, a company with 9 employees, based in San José Metropolitan Area, Costa Rica, Costa Rica. AeroLeads shows a matched LinkedIn profile for Daniel Melendez.
Daniel Melendez previously worked as Senior Freelance Recruiter at Mirigos, Inc and IT Manager at Self Employed. Daniel Melendez studied at Universidad Cenfotec.
Email format at LaITCorp - Latin American IT Corporation
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About Daniel Melendez
Throughout my life, I've been able to understand the power of serving others. Witnessing and living the importance of identifying and providing customers with what they prioritize, so they feel engaged and become loyal clients. While it's not an easy task, it's been my life passion to help, developing an ability to understand customers better and build strong bonds between the company and its products and the client's needs. Allow me to give you a hand with that.
Listed skills include Active Directory, Computer Hardware, Troubleshooting, Windows, and 17 others.
Daniel Melendez's current company
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Daniel Melendez work experience
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Senior Freelance Recruiter
Current- Hiring all over Latin America for several technical roles.
- 100% remote.
It Manager
CurrentStarted working as a consultant before finishing High School – solving computer problems, remotely, for clients all over the world, also providing IT consulting services for people and companies. I've had a very positive experience in the privilege of introducing senior citizens to technology, for a wide variety of uses.
It Manager
Current- Managing IT of 2 mid-size law firms (Azure, Microsoft 365, network, hardware and software).
- Budget owner, planner & approver.
- 90% remote.
Project & Hr Manager
- Defined and Implemented processes for sourcing & recruiting. Recruited tech and non tech candidates, ensured right fit. Tested, interviewed and reported to CEO best resources to hire.o Used LinkedIn recruiter and other.
- Worked closely with the sales team to identify new business opportunities and ensure successful onboarding of new customers.
- Developed and maintained relationships with key customer stakeholders, including executives and decision-makers.
- +95% customer satisfaction rating. Initially 6 months, extended contract (CEO feedback - 100% satisfaction with my hires). 100% remote.
Director Of Operations
- Managed a team of 20+ technical support representatives, responsible for the success and satisfaction of a portfolio of 50+ enterprise customers.
- Oversaw the development of customer-facing resources, such as knowledge bases and training materials.
- Developed and executed customer success plans, processes and workflows, focusing on the customers' goals and objectives. Conducted regular check-ins with customers to ensure their needs are being met.
- Aligned recruiting requirements and prioritized positions with the CEO, reviewed, improved and led recruitment processes. Sourced candidates, interviewed and acted as hiring manager for all the IT related roles, for.
- Coached and mentored technicians and managers, conducted performance reviews.
- Outsourced with other companies when short staffed, depending on the needs of the operation.
Technical Support Level Ii
Determined problems on customer Point of Sales systems. Partnered with development team reporting and tracking software bugs and updating customers on the status. Troubleshooted hardware/software issues. Maintained SQL DB 100% Remote job.
Hp Server Support Engineer
Troubleshooted and solved problems (recreated problems in server lab and find solutions) related with hardware and software (Windows troubleshooting) on client’s servers.
Back Up Supervisor And Level Ii Technician
Solved technical problems for end users and took escalations from first and second level technicians as a supervisor.
Daniel Melendez education
Education record
Mechanical Engineering
Frequently asked questions about Daniel Melendez
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What company does Daniel Melendez work for?
Daniel Melendez works for LaITCorp - Latin American IT Corporation.
What is Daniel Melendez's role at LaITCorp - Latin American IT Corporation?
Daniel Melendez is listed as Associate Partner at LaITCorp - Latin American IT Corporation.
Where is Daniel Melendez based?
Daniel Melendez is based in San José Metropolitan Area, Costa Rica, Costa Rica while working with LaITCorp - Latin American IT Corporation.
What companies has Daniel Melendez worked for?
Daniel Melendez has worked for Laitcorp - Latin American It Corporation, Mirigos, Inc, Self Employed, Umanasoto.Com, Bufeteamador.Com, and Helm.Ceo.
How can I contact Daniel Melendez?
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What schools did Daniel Melendez attend?
Daniel Melendez studied at Universidad Cenfotec.
What skills is Daniel Melendez known for?
Daniel Melendez is listed with skills including Active Directory, Computer Hardware, Troubleshooting, Windows, Servers, Operating Systems, Outlook, and Customer Relations.
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