Daniel Edward Lewis Email & Phone Number

Liverpool, England, United Kingdom

Liverpool, England, United Kingdom

Wirral, Merseyside, United Kingdom

Liverpool, Merseyside, United Kingdom

I am responsible for the facilitation, delivery and day to day management of all aids and adaptation requests across the Merseyside and Central Lancashire regions.

Chester, United Kingdom

Warrington, United Kingdom

To sustain tenancies through proactive intervention by delivering a range of advice, support, prevention and enforcement measures.To take ownership of a neighbourhood patch and deliver local services targeted at the needs of the neighbourhood and its residents.

Liverpool, United Kingdom

Manchester, United Kingdom

To deliver high quality tenancy and estate management services by providing top class customerservice. I was committed to improving the quality of life of residents through effective casemanagement, by providing an attractive environment and creating better neighbourhoods leadingto successful and sustainable communities

Liverpool, United Kingdom

* Dealing With Varying Aspects Of Anti Social, Nuisance & Problematic Behaviour. * Interview Complainants, Witness And Victims.* Agree Suitable And Robust Action Plans. * Interview Alleged Perpetrators.* Carry Out Property Inspections. * Conduct Appropriate Justification And Proportionality Exercises.* Ensure I Meet All Service Standards/KPI's Set By OVH. * Help Compile Witness, Community Impact And Housing Officer Statements. * Ensure A Joint Agency Approach Is Taken When Appropriate To Do So * Work Closely With Local Communities, Neighbourhood Policing Teams, Social Services, Family Intervention Projects, Youth Offending Teams, Support Agencies/Workers, Sefton/Liverpool Councils And Other Stake Holders. * Attending Joint Agency Meetings.* Arranging/Attending Regular Neighbourhood Panels.* Conducting New Tenancy Visits.* Conducting Annual Tenancy Audits.* Managing A Small Neighbourhood Budget.* Allocating Void Properties Via Property Pool Plus.* Arranging/Conducting Viewings With Prospective Tenants.* Conducting/Completing Sign-ups With Prospective Tenants.* Dealing with various tenancy issues such as succession, assignments and abandonments. * Taking None Enforcement Or Preventative Action Such As; Acceptable Behaviour Discussions/Contracts, Mediation, Good Neighbour Agreements and Parenting Contracts.* Pursuing Various Legal Remedies Such As; Notice to Quit, Notice Seeking And TORT Notices.

Gadbrook Park, Rudheath Way, Northwich Cw9 7Ll

• Deal with aspects of anti-social, nuisance & problematic behaviour. • Interview complainants, witness and victims.• Agree suitable and robust action plans. • Interview alleged perpetrators.• Carry out property inspections. • Conduct appropriate justification and proportionality exercises.• Ensure I meet all service standards set by the Trust. • Compile witness, community impact and housing officer statements. • Ensure a joint agency approach is taken when appropriate to do so. • Work closely with Community Safety Wardens, Neighbourhood Policing Teams, Social Services, Family Intervention Project, Youth Offending Team, Support Agencies/Workers, Cheshire West & Chester Council and other stake holders. • Attending joint agency meetings.• Conducting New Tenancy Visits.• Dealing with various tenancy issues such as succession, assignments and abandonments. • Taking none enforcement or preventative action such as; Acceptable Behaviour Discussions/Contracts, Mediation, Good Neighbour Agreements and Parenting Contracts.• Pursuing various legal remedies such as; Notice to Quit, Notice Seeking Possession, Housing/Anti-Social Behaviour Injunctions and Anti-Social Behaviour Orders.

Parklands, Speke, Liverpool L24 0Ty

• Identifying breaches of tenancy and/or incidents of anti-social behaviour. • Establishing appropriate & robust action plans with complainants, victims & witnesses.• Taking proportionate tenancy enforcement action.• Using preventative tools and techniques to resolve nuisance behaviour. • Collating evidence on persistent perpetrators of problematic behaviour. • Drafting community impact, witness and affidavit statements to be used in court. • Attending court as a professional witness.• Mediating cases for other housing associations. • Managing a 24hr anti-social behaviour help line. • Working closely with other agencies including, police, Liverpool City Council, youth offending team, family intervention project, local schools, social services, other RSL's and support workers/agencies. • Giving guidance or instruction to housing officers.

Liverpool

• Prioritising tasks.• Progressing & dealing with disputed motor insurance claims.• Discussing & disputing liability with 3rd party insurers, solicitors & policy holders.• Communicating with numerous parties simultaneously.• Authorising & dealing with customer complaints.• Dealing with and understanding various case law and legislation.

Aintree, Liverpool L9 5Al

• Dealing with customer complaints.• Providing authorisation codes for cashiers and other members of staff.• Cashing up tills & general banking duties.• Ensuring my team met tough financial targets.• Training new colleagues.

Bachelor'S Degree, Hospitality & Tourism Management, 2:2

Higher National Diploma, Hospitality And Tourism Management, Merit

Advanced Gnvq, Leisure & Tourism, Merit

Intermediate Gnvq, Leisure And Tourism, Pass

Intermediate Gnvq, Building Studies & The Built Environment, Pass

Gcse, Gcse, Graded C And Above

Activities and Societies: Duke of Edinburgh Bronze & Silver Awards Deputy Head Prefect I have been awarded 5 GCSE's garded (C) and above.