Senior Systems Analyst
CurrentWorking with end users in outside departments across the county to plan, implement, migrate, administer, and support their Enterprise Application systems such as the Suffolk County Salesforce CRM solution.Work directly with Executives and End Users to capture business processes and develop custom solutions within the Salesforce platform using custom objects, flows/apex code, and custom dynamic page layouts to meet their business needs. Provide post launch support for end users and departments to make sure that any solution continues to improve their day-to-day operations. As part of this process I have written custom applications in node.js to convert existing legacy data in flat file, MS Access, Oracle, and other DB systems into a format that maps cleanly into Salesforce Objects and can be uploaded into that system.During the COVID-19 crisis was the lead analyst tasked with moving the Health Department from a paper to electronic based system. Designed, implemented, administered and supported a salesforce based COVID-19 tracking system (the only end-to-end fully electronic COVID tracking system in NY State at the time) that was used during the height of the crisis to track over 40,000 active cases, directed the workflows of 250 county employees working on the COVID response, and drove the reporting and data operations including public dashboards and internal emergency response reporting.
