Daniel Esser Email & Phone Number

Munich, Bavaria, Germany

London, England Metropolitan Area

B2B client manager for the EMEA region.• Building strategic relationships with EMEA accounts (at C-Level & IT Manager level) • Advising and supporting customers during their digital business initiatives (Cloud, IOT, 5G, AI, Software Development, Cyber Security).• Driving engagement & increase customer satisfaction by proactively developing intimate knowledge of client’s strategic IT and business initiatives.• Working in metrics-driven environment with monthly targets to ensure client’s satisfaction and renewal prior to the cancellation date of the contract.• Collaborating with internal stakeholders to capture value statements, early escalate issues and drive business and account growth.

London, Greater London, United Kingdom

• Ensured client’s satisfaction and renewal prior to the cancellation date of the contract. • Cold called clients and conducted webinars and onboarding sessions to maximise client’s ROI.

Milan Area, Italy

B2B Fixed & Broadband Product Manager• Managed end-to-end life cycle of fixed product portfolio for B2B clients.• Ensured delivery of product revenue, profit and product-related customer satisfaction, costs (capex and opex) and their impact on competitiveness.• Extracted and analysed large data sets to draw actionable insights and to enable strategic decision-making, financial planning and sales forecasting.• Developed new digital services and products by writing business cases and presenting them to executives and partners.

Milan Area, Italy

1 Year Graduate Program in Finance, Marketing and Sales:• SMB Marketing: Managed B2B upsell campaigns resulting in +1.5m€ in incremental revenues per year.• Finance Enterprise: Analysed and presented the sales progress in public administration sector to CEO and C-level.• Customer Care & Sales: 3-months of direct sales experience at Vodafone

München Und Umgebung, Deutschland

Internship in Central European Business Sales Team.• Generated leads of potential customers for Intel's wireless charging technologies and presented potential trends such as digital cash systems.• Supported online campaigns with system integrators and distributors. • Analysed market and developed competitive scenarios as a basis for the design of the product proposition.

Köln Und Umgebung, Deutschland

Working Student in Chief Investment Officer/ Portfolio management Bonds/ Global Fixed Income Department.• Managed and updated market reports which included important financial and macroeconomic indicators & KPIs(Trends & Surprises).• Developed relevant indicators to support investment decision making.

Paris Und Umgebung, Frankreich

Internship in the field of Planning and Strategy.• Researched and analyzed global sales data and developed weekly market reports• Prepared and provided support during corporate strategy presentations

Paris Und Umgebung, Frankreich

Internship in an international law firm and a global audit group.• Prepared an acquisition project in China and analyzed different LBO documents• Collected and assembled financial market and corporate data

Köln Und Umgebung, Deutschland

Volunteer service in a non-profit international student hall of residence- Helped foreign students to integrate into German community- Organized schedules for a student café - Supervised accounting and marketing activities of the café

Master Of Science (M.Sc.), Economics And Management Of Innovation And Technology

Bachelor Of Science (B.Sc.), Economics

Bachelor of Science in Economics