Daniel Esturain Email & Phone Number

Las Rozas De Madrid Area, Spain

Teacher assistant at CEIP San Jose de Las Rozas bilingual primary school. Assisted in English language integration in primary school Language, Social Science, and Natural Science subjects focusing on grades 4-6. Collaborated with instructors to create engaging and educational material to both instruct students in the use of English as well as foster growth and understanding with American culture. Completed online courses that include subjects such as; The educational system in Spain, best instructional practices, collaborating with other staff members and assistants, as well as others that included a final project.

Madrid Area, Spain

Designed and taught one on one, personalized classes to 5 students, from 4th grade to 12th grade, in English language usageFocused on reading, writing, speaking, listening, and grammar, in order to achieve passing marks on the Cambridge English Proficiency tests of the FCE and CAEInstructional tools included textbooks, worksheets, fictional literature, television programming, and essay questions catered to the student’s interests

Elgin, Il

Assisted Honda Financial customers in a cell center environment to understand their loans and leases and to better assist them in being able to make payments Assisted customers in registering their vehicles in their respective states, throughout the fifty United StatesAssisted customers in making payments over the phone and assisted them in navigating the Honda Financial Services websiteMade calls to customer less than thirty days past due to collect late payments and to remedy situations where customers were having difficulty making payments on time

Palatine, Il

Assisted in teaching special education students in an alternative school for students with behavior issuesTranslated between English and Spanish between School staff and parentsAssisted students in therapeutic practices while students were in crisisEngaged in one to one teaching when students were in crisis

Chicago

Opened FMLA claims and explained the FMLA process to employees over the phone Trained new Specialists in the rules, regulations, and application process of FMLA and how to explain them to distressed or angry employees, how to navigate the FMLA Database, and how to transfer calls to other organizations when necessary Complete projects in collaboration with other employees or individually

Lake Forest, Il

Use customer service skills and attention to detail to process and deliver incoming mail and parcels to faculty, staff, and students every day in addition to processing all outgoing mail and cashier dutiesUse leadership and experience to train new employees in the operation of machinery and daily procedures of the mailroom Delegate responsibilities such as faculty and staff deliveries, cashiering, and metering duties to other employeesHave the knowledge and customer service capability to assist customers over the phone and to transport funds and checks to and from the Lake Forest College Business Office and the bank

Libertyville, Il

Office intern. Responsibilities included stuff

Greater Chicago Area

Caring for and instructing 20 five to fourteen year old children in after school and summer programsTraining,supervising, and delegating tasks to mentors in the programCommunicating and translating with parents about their children

Master Of Education - Med, Elementary Education And Teaching

Bachelor Of Arts (B.A.), Economics

Activities and Societies: Mu phi epsilon, Phi sigma iota, Omicron delta epsilon, secular student alliance, theater productions, Lake.

Education record