Daniel Ewerman

Daniel Ewerman Email and Phone Number

A believer in the synergy of purpose and profit | Serial Entrepreneur | Committed to Driving Impact and Enhancing Customer Focus @ Custellence | The Customer Journey Mapping Tool
stockholm, stockholms lan, sweden
Daniel Ewerman's Location
Stockholm County, Sweden, Sweden
Daniel Ewerman's Contact Details

Daniel Ewerman work email

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About Daniel Ewerman

Serieentreprenör med över 30 års erfarenhet av att starta och driva framgångsrika bolag. Delar min tid mellan Custellence, förtroendeuppdrag inom miljömässig, social och ekonomisk hållbarhet, samt mitt eget konstnärskap. ⭐️ Om Custellence Startade SaaS-bolaget Custellence 2016 där jag idag är styrelseledamot.Custellence är det lättanvända verktyget för att hantera organisationens kundresor med kunder i över 100 länder. Syftet med verktyget är att säkerställa att kunden är utgångspunkten vid utvecklings- och förbättringsarbete. Detta leder till bättre kundupplevelse och mer empatiska organisationer - en mycket lönsam affär för de som lyckas. ⭐️ Om Transformator Design Byggde upp konsultbolaget Transformator Design under 20 års tid från idé till försäljning. Vi skapade standarden för vad tjänstedesign är än idag och byggde en bransch och ett framgångsrikt företag trots många uppförsbackar och olyckskorpar. Genomförde en lyckad försäljning, lämnade över nyckeln och gick vidare när bolaget vuxit förbi min passion.⭐️ Om forsknings- och förtroendeuppdrag. Jag engagerar mig i initiativ som leder till ett bättre samhälle, nu och i framtiden. Avgörande är den miljömässiga, sociala och ekonomiska hållbarheten.⭐️ Exempel på roller och uppdragEnergimyndigheten. Ledamot i forskningsprogrammet: Design för en energieffektiv vardag. (https://designforenergi.se/)Konstfack. Styrelseledamot samt vice ordförande.ArkDes. Ledamot i insynsrådet.Green Leap KTH. Ett labb för design för en hållbar omställning. Advisory Board ⭐️ Författare till boken: Kundupplevelse: varför vissa organisationer lyckas - och andra inte (https://volante.se/bocker/kundupplevelse/)👉🏼 Om du vill veta mer om mitt konstnärskap: https://danielewerman.com/

Daniel Ewerman's Current Company Details
Custellence | The Customer Journey Mapping Tool

Custellence | The Customer Journey Mapping Tool

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A believer in the synergy of purpose and profit | Serial Entrepreneur | Committed to Driving Impact and Enhancing Customer Focus
stockholm, stockholms lan, sweden
Website:
custellence.com
Employees:
9
Daniel Ewerman Work Experience Details
  • Custellence | The Customer Journey Mapping Tool
    Founder
    Custellence | The Customer Journey Mapping Tool Sep 2021 - Present
    Stockholm, Stockholm County, Sweden
  • Custellence
    Ceo
    Custellence Jan 2016 - Dec 2021
    Stockholm, Sweden
    Custellence is the easy-to-use tool for customer journey maps, user stories, experience maps and service blueprints. Sign up for FREE at custellence.com to discover a smarter way to map customer journeys: ✔ Get organized - Save and structure your customer insights, data, solutions and ideas in one place. Create professional journey maps, user stories, experience maps and service blueprints, in no time and without having to be a visual designer. ✔ Get the commitment - Present & share maps with team and stakeholders to boost engagement and buy-in. Save all the data you need, and decide when to show the big picture for decision making, or dig into details when in development. ✔ Get the job done - No more struggling to design journey maps. Instead focus on creating real value for the customer. And since customer experience is a team effort, we built the tool for smooth teamwork and real-time collaboration - to improve the output of your team. ✔ Get the results - Update and keep your journey maps relevant, from research to implementation - and beyond. Keep the map in constant change, and stay on the customer centric track, to move things forward faster and more efficiently than ever.
  • Swedish Energy Agency
    Member Of Programme Advisory Board - Design For Everyday Energy Efficiency
    Swedish Energy Agency Oct 2013 - Present
    Stockholm, Stockholm County, Sweden
    Design for everyday energy efficiency is a research and development programme from the Swedish Energy Agency that focuses on the role of individuals and groups in the energy system. The program provides funding to projects that combine energy research and development with design and behaviour science to develop new business models, knowledge, technology, products and services.The budget is 60 million SEK for the period 2020 – 2024The results from the participating projects aim to give individuals and groups greater opportunities to influence and contribute to an energy-efficient and sustainable society.www.designforenergi.se
  • Konstfack
    Member Of The Board
    Konstfack May 2013 - May 2020
    Appointed by the Government as member of Konstfack’s board from 1 May 2013
  • Konstfack
    Vice Chairman Of The Board
    Konstfack Oct 2016 - May 2018
  • Arkdes (Statens Centrum För Arkitektur Och Design)
    Member Of The Advisory Council / Ledamot Insynsrådet
    Arkdes (Statens Centrum För Arkitektur Och Design) May 2013 - May 2019
    Stockholm, Sweden
    The Advisory Council is responsible for monitoring the activities and is also a support to the Director.I’m proud to have been part of the journey ArkDes has done to become a fundamental cornerstone of the Architectural and Design arena.
  • Transformator Design Group
    Ceo And Co-Founder
    Transformator Design Group Nov 1998 - Aug 2017
    Stockholm, Sweden
    Transformator Design was a pioneer consultancy company in the business of Service Design and Customer Experience Design. With a staff of about 35 of the worlds most brilliant service designers we delivered over 300 hundred successful projects in 19 years. We were working and co-creating brilliant services in a wide range of industries and organisations, in the private and public sector. This made Transformator Design one of the world leaders in this field. We helped our clients understand and tackle two challenges. Firstly, we helped our clients develop and implement customer centered strategies and services. Secondly, we transformed organisations to think and act from a human customer and employee centric perspective.Our unique method consisted of carrying out repeated loops of end-customer and staff interactions to then identify, develop and design the best, services, experiences and propositions, no matter in what channels the interaction takes place.By doing so, we helped organisations to launch innovative services that are relevant and attractive for customers that will result in creating new sources of revenue, save resources and increase customer value, trust, satisfaction and loyalty.Transformator Design was acquired in 2017 by Acando (Later acquired by CGI)
  • Green Leap
    Member Of The Advisory Board
    Green Leap Jan 2013 - Dec 2016
    Stockholm, Stockholm County, Sweden
    Green Leap is a network for design and sustainable development and a part of CESC, Centre for Sustainable Communications, at KTH Royal Institute of Technology in Stockholm Sweden. Our mission is to act as a catalyst for change by engaging design in sustainable development.www.greenleap.kth.se

Daniel Ewerman Skills

Service Design Design Thinking Entrepreneurship Customer Experience Customer Insight Driving Operational Excellence Design Strategy User Experience User Centered Design Industrial Design Leadership Concept Development Concept Design Strategic Design Interaction Design Research Design Design Management Experience Design Strategy

Daniel Ewerman Education Details

Frequently Asked Questions about Daniel Ewerman

What company does Daniel Ewerman work for?

Daniel Ewerman works for Custellence | The Customer Journey Mapping Tool

What is Daniel Ewerman's role at the current company?

Daniel Ewerman's current role is A believer in the synergy of purpose and profit | Serial Entrepreneur | Committed to Driving Impact and Enhancing Customer Focus.

What is Daniel Ewerman's email address?

Daniel Ewerman's email address is da****@****sign.se

What is Daniel Ewerman's direct phone number?

Daniel Ewerman's direct phone number is +46866*****

What schools did Daniel Ewerman attend?

Daniel Ewerman attended Konstfack, Dataföreningen Kompetens.

What are some of Daniel Ewerman's interests?

Daniel Ewerman has interest in Design Strategy And Management, Service Design, Design Thinking, Industrial Design.

What skills is Daniel Ewerman known for?

Daniel Ewerman has skills like Service Design, Design Thinking, Entrepreneurship, Customer Experience, Customer Insight, Driving Operational Excellence, Design Strategy, User Experience, User Centered Design, Industrial Design, Leadership, Concept Development.

Who are Daniel Ewerman's colleagues?

Daniel Ewerman's colleagues are Anna Lindfors, Ian Moraga.

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