Daniel Exley-Lawson Email & Phone Number

Barnoldswick, England, United Kingdom

Worked autonomously to implement and strategise new and effective ways to engage, build trust and grow with new and existing clientele; reported to business owner. * Devise and implement the business strategy and progress the business plan to advance services andexperience of clients* Oversaw and contributed to content creation for monthly initiatives provided to clients* Performed comprehensive market analysis to identify market requirements and develop subsequent business strategy.* Evaluated opportunity pipelines and delivered client and stakeholder presentations to showcase and promote packages.Achievements* Contributed to increased conversion rate of 50% during the off peak season* Helped facilitate a 98% retention rate of clients during off peak season

Skipton, England, United Kingdom

* Day to day operational management of the business including overseeing all marketing * Preparing and managing financial analysis and reporting * Head of Human Resources; recruitment, contracts, managing staff issues * Head of Health and Safety; all compliance, COSHH responsible* Maintaining ISO:9001 knowledge, overseeing process and order planning* Chairing the meetings of Directors and participating in discussions relating to business needsAchievements * Within 12 months increased turnover by 17.5% and improved staff engagement levels * Sourced significant levels of new business within difficult (Pandemic) times* As previous mill operating at capacity, prepared a full financial analysis for a relocation * Following recent relocation, the business is expected to double annual turnover by year end

Stoke-On-Trent, England, United Kingdom

* Overall management of the busy petrol station (located just off a major carriageway)* Ensuring the fuel forecourt, with 18 pumps, operated at maximum efficiency* Leading the large, diverse, team to provide the highest levels of customer service Achievements * Recognised for playing a key role in quickly rejuvenating the team and overall performance * Within 12 months improved from 18th to 3rd (from 22 stations) for all in-store KPI’s * At the time of leaving, the station consistently sat at the top of the region for business results

Stoke-On-Trent, England, United Kingdom

* Leading the team to provide exceptional customer service* Managing targets to improve overall business sales * Introducing business improvements to increase individual basket spend * Initially held the role of George Colleague from 2016 to 2017 Achievements * Within 2 years, had already placed my department at the top of the region (out of 21) * As a result of excellent efforts was quickly promoted to management role in Petrol Station