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• IT Professional with 19 years in multi-industry leading Global and Regional technology operations with focus on strategic conversions.• Global expertise in technology transformation roadmaps definition and project execution to drive operations, support and cost efficiency.• Expertise on transitioning support services to outsourcing models • Successful at building, tracking and controlling global technology annual operating and capital budgets for purchasing, staffing and operations.• Effective technology business liaison for requirements gathering and SLA/KPI definition and compliance. • Global Project Management expertise with focus on team leadership and workstream delivery. • Excellent management of Global teams geographically dispersed.• Global SD-WAN Implementations.• IT DRP strategy planning and execution• ITIL Framework Methodology • Microsoft collaboration and cloud platforms • Critical incident Management and VIP support.• Service Now processes definition and implementation• Global IT Support Services / ITSM•. Multi - Cloud Migration Roadmap definition and execution
Ats Corporation
View- Website:
- atsautomation.com
- Employees:
- 5573
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Ats CorporationCharlotte, North Carolina, United States
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Director It, Global Infrastructure & OperationsAts Corporation Sep 2023 - PresentCambridge, On, Ca
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Director, Global It InfrastructureElevate Textiles Sep 2019 - Oct 2023Greensboro, Nc, Us -
Head Of Information Technology - North AmericaStabilus Jan 2019 - Sep 2019Koblenz, De• Providing strategic direction and oversight for the design, development, operation and support of IT services in the NAFTA region including server & network infrastructure, cyber security, SAP landscape, business solutions, system integration (EDI) , manufacturing support and end user services. • Overseeing all information technology aspects of the Stabilus Group and establish the strategic direction of the organization's information technology resources in the Americas IT Hub focusing on driving business performance using well-placed and actionable solutionsKey responsibilities:- Strategic planning - Infrastructure and Operations - IT Staff Leadership / Resource planning- Business solutions - Business engagement - IT costs budgeting and controlling - Vendor Management- Project Management -
Head Of Global Technology OperationsCoats Feb 2018 - Jan 2019London, England, Gb• Responsible for Providing a seamless delivery of Technology Support services to 6500+ J&P Coats employees including VIP support through a global group of technical resources and outsourcing partners covering incidents and service requests under agreed SLA’s• Strategic partnership development by organizing, structuring and leading executive briefings with key partners (Global Field Services and Infrastructure Managed Services); leading follow-up activities; and identifying areas and opportunities to reduce technology costs and complexities, optimize the end-user experience, reduce risk, and increase business-enabling technology capabilities• Managing a Global team of technical resources located at key sites in Americas, EMEA and Asia and oversee delivery of 40+ outsource partner resources to innovate processes and technology to deliver higher levels of efficiency and drive an exceptional end user experience. • Effective management and planning of local operating costs (Opex & Capex) working alongside technology partners to implement mechanisms for effective cost management and governance -
Regional Information Technology Manager - North America And AsiaCoats Sep 2013 - Feb 2018London, England, Gb
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It Service Delivery Manager - Latin AmericaCoats Jul 2012 - Aug 2013London, England, Gb• Responsible for regional IT compliance and risk management in 13 countries in LATAM region• Accountable for regional infrastructure and support operations as well as for financials in the region.• Provide legacy/regional IT application support - products and services that are specific to that region or country• Deliver End user support - PC builds, HW support, managing software licenses, local helpdesk where not covered Globally, (using global system), escalation to global groups when an issue requires higher skill sets• Develop, track, and control the regional IT budget technical services annual operating and capital budgets for purchasing, staffing, and operations for the region. • Ensure the on-going development of the IT Department as a whole and the individuals within it. Including all aspects of training and recruitment. • Develop Business Continuity Plan (BCP) - work with local business and central groups to develop and maintain Disaster Recovery Plans (DRP) and perform period tests of these pans. Test must include businesses impacted.• Manage regional IT costs• Manage regional IT vendors
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It Manager Mexico & Central AmericaCoats May 2011 - Jun 2012London, England, Gb• Oversees the development and maintenance of the IT strategic plan• Reviews the adequacy and allocation of IT resources in terms of funding, personnel, equipment, and service levels. • Serves as main point of contact on all IT-related services for the assigned sites• Responds /acts positively to upper-management direction• Perform local changes as per procedures or as requested by central groups.• Support local implementation of global plans and projects• Implement suitable IT security measures in line with Global IT policies and standards- especially local physical security and also securing devices and services not managed centrally
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Network Manager Coats Mexico & CaCoats Jun 2010 - May 2011London, England, GbMaintain and support a multiple-location network infrastructure within Mexico, central America and USAProvide diagnostic support for, and resolve outage issues with both internal and external clients for network related problems Monitor network security systems and structures Respond to emergencies to repair system and hardware malfunctions Proactively analyze traffic loads Provide networking support to the IT Operations team
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Networking And Information Security SupervisorMaxcom Nov 2007 - Jun 2010El Paso, Texas, UsResponsible for managing any changes or modifications to the corporate network topology according to the needs and business growth policies.Manage security settings on switches and routers to prevent hackers and / or leakage of information.Provide 3rd level support to analyze and solve problems presented in Cisco routers and switches & Allied Telesys, Tipping Point IPS 600, Juniper SSG 550 Firewall and WAN links (Serial and LAN to LAN) of the corporate network, coordinating human and technical resources.Establishing quality procedures for compliance with SOX and ISO 9001 v2000. -
Telecommunications TrainerTelmex May 2004 - Nov 2007Providing technical training for TELMEX personnel around the country, on topics such as ADSL, ADSL2, ADSL2 +, VDSL, Ethernet Switching, MPLS, switches and routers, next generation networks, SDHNG, ISAM 7300, LAN / WAN technologies.• Testing Cisco data equipment used in TELMEX/ UNINET networks such as Catalyst 2950 Switches, 4510 and 6513, routers 1720, 3640 and 7520 and the optical equipment used in the optical network such as ONS 15454 SDH, 15320 and 15350 • Configuring and provisioning platform Alcatel ISAM 7300 into the access network to deploy triple play services.
Daniel Farfan Skills
Daniel Farfan Education Details
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Universidad Del Valle De MéxicoEngineering
Frequently Asked Questions about Daniel Farfan
What company does Daniel Farfan work for?
Daniel Farfan works for Ats Corporation
What is Daniel Farfan's role at the current company?
Daniel Farfan's current role is Director of Global IT Infrastructure | Global IT Transformation | Outsourcing Models | Cloud Infrastructure Services.
What is Daniel Farfan's email address?
Daniel Farfan's email address is df****@****.com.mx
What is Daniel Farfan's direct phone number?
Daniel Farfan's direct phone number is +170432*****
What schools did Daniel Farfan attend?
Daniel Farfan attended Universidad Del Valle De México.
What skills is Daniel Farfan known for?
Daniel Farfan has skills like Global It Operations, It Transformation, Operating Budgets, It Operations, Information Security, It Security, It Service Management, Cisco, Team Leadership, Sox, Strategic Planning, Itil.
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