•Conducted national surveys of local government elected officials, providing strategic advice to academic researchers on questionnaire design to ensure relevance to local political concerns.•Managed high-profile research initiatives surveying local policymakers with findings garnering national media coverage in outlets like the Washington Post and NPR.•Served as strategic advisor to the managing director, providing guidance on organizational growth and new research avenues.

•Led end-to-end transition to a new employee engagement survey vendor, including RFP development, proposal evaluation, vendor selection, and ongoing relationship management, ensuring seamless implementation of critical data collection infrastructure.•Developed and implemented comprehensive training program for 500+ managers on employee survey data platform, including creating user guides, video tutorials, and interactive workshops. •Advised Chief People Officer on a crisis-response employee engagement strategy during COVID-19 pandemic, designing and leading listening sessions and focus groups to gather real-time insights, enabling data-driven decision-making during a period of unprecedented organizational stress.•Partnered with Chief Performance Officer to design and implement a statistically representative research study evaluating a new leadership communications platform, providing data-driven insights for product improvements and tracking technology adoption over time.•Transformed organizational engagement strategy by implementing a dynamic, multi-faceted listening approach, incorporating pulse surveys, lifecycle feedback, and focus groups, resulting in more frequent and actionable insights to drive strategic decision-making.

•Managed the enterprise wide employee engagement survey from planning, deployment, and analysis, achieving a record 70% participation rate in 2019.•Advised senior leaders on research strategy, including questionnaire design, sampling plans, survey cadence, and logic flow.•Was a key subject matter expert in setting the vision and strategy of a new Customer Experience research program.•Conducted multi-modal surveys by supporting survey programming, deployment and logistics.•Assisted with conducting focus groups, analyzing qualitative data and developing reports of key findings.

•Worked with clients and company principals to design research plans, write insightful questionnaires, analyze and interpret results. Results were a critical factor in client decisions around ballot measure language, investment of public funding, and political campaign messaging.•Led multiple community priority assessment projects for cities, designing surveys and analyzing data to provide actionable reports to city leadership, enabling data-driven decision-making on resource allocation and service improvements aligned with resident needs.•Managed and monitored performance of third-party data collection vendors for phone, web, and intercept studies.

•Managed and mentored a diverse group of 20 students during an intensive language learning program in Turkey, developing leadership and cross-cultural communication skills.•Coordinated participation in numerous community events, facilitating meaningful engagement between students and local residents.

Researched a variety of financing tools for economic development, tracked federal and private funding opportunities applicable to economic development initiatives, and assisted with compiling county economic data and statistics related to international trade and investment.

Researched and analyzed a broad range of international issues, including global health, security, conflict and foreign relations policy issues. Drafted and edited briefing papers, talking points, advocacy plans, policy analysis, and press statements.

•Developed and implemented multiple community engagement initiatives, fostering partnerships between local stakeholders and international organizations.•Designed and led community needs assessments, utilizing both quantitative and qualitative research methods to inform project planning and execution.•Successfully secured grants for local community organizations, demonstrating ability to identify funding opportunities and craft compelling proposals.