Daniel Ferguson Email & Phone Number

Pool, Cornwall, United Kingdom

My Role as an Estate Safety Office is to carry out compliance activities to establish and maintain appropriate robust and reliable systems to ensure our landlord’s obligations are met and Livewest properties are compliant in meeting all appropriate regulatory and legislative requirements.My Key Roles are to:• Carry out weekly communal fire alarm and monthly emergency light testing at a number of residential blocks/schemes. • Carry out visual site inspections to ensure our common areas remain sterile and safe • Produce schematic plans for all communal areas, assessing data within the Capita/Keystone asset management systems and the collection and validation of stock condition data• Be responsibilities for the completion of Scheme Risk Assessments including the identification, quantification and prioritisation of all associated works • Maintain regular audit of the stock condition database and the stock data within the asset management system • Cover other areas of property compliance as required, such as six monthly time clock changes, communal meter readings testing and legionella flushing. • Deliver excellent customer service • Undertake any relevant training provided by the company • Maintain company vehicle in line with company policy • Maintain company supplied uniform, tools and PPE

Hayle, England, United Kingdom

As a Security Team Member I am responsible for:Providing an outstanding Security experience, ensuring service, quality and Consistency, within a clean and safe environment catering for all.Ensuring all owners and holidaymakers know who to go to, and are given a warm welcome and a first-class service allowing a true 'escape from urban living' experience.Engaging and build relationships with owners on park, actively socialising through attendance at owners' social occasions and being highly visible and approachable on park.Create and support a 'sense of community' - a real family spirit.Recognise dissatisfaction and deal with complaints speedily and with empathy empowering a problem resolving team, resulting in customer satisfaction and improvement to the overall guest experience.

Truro, United Kingdom

I started working For DCH/Livewest in the customer service department which gave me a great insight into this business as on a daily basis you dealt with a wide variety of enquires from housing issues to new build aftercare enquiries.This was a great position for me as I love engaging with customers in a friendly and professional manner and had years of previous experience and I enjoy problem solving with a positive outcome.

About Us:Prysm Group launched its first exhibition back in April 2000. 15 years on, The Great British Business Show is now the UK’s largest business event, running twice yearly and bringing huge numbers of exhibitors and visitors together. We are the fastest growing trade exhibition organiser in the UK with a portfolio currently standing at nineteen shows; from our generic Business Show to our industry specific events such as Accountex and Farm Business Innovation.Our Mission:Our mission is clear. We intend to become the largest independently owned exhibition organiser in the UK within the next 2 years! With a portfolio of more than nineteen major shows already, we will be launching at least 7 new shows per year for the foreseeable future. In addition to this we want to replicate our leading brands in the USA, following on from the launch of our first International show at The Javits Centre, New York in March 2015.Our Ethos:At Prysm Group the delegate is King, making our responsibility to our customers simple: Track down and get the right people to come to the shows.

Camborne

I work as a part of a small and focused team and my role includes Business to Business Sales to enquire whether they have an apprenticeship or training requirements and booking meetings with our business advisors. I have also been dealing with inbound calls as well and helping with any queries.In the Time I’ve been working here I’ve Been here I’ve Generated 168 Meetings for our Business development advisers and generated £186K in revenue.I was also involved in starting up our Saturday Construction workshop In which I know have placed placed 139 candidates on the courses altogether now which has Generated £191K for the college.I am also now responsible for the gas & Oil department bookings which I placed 62 candidates for which has earned a total of £47K and has also helped me gain close working relationships with several of the largest Gas & Oil companies in Cornwall

Penzance

I have been working in branch for Towergate for just under 6 months as a Account Handler and it was job to not only deal with incoming customers both in branch and on the phone but I also had to outbound to not only renew policies but also gain new business.

Camborne

I have been working in branch for Swinton for just under a year as a sales executive and it was job to not only deal with incoming customers both in branch and on the phone but I also had to outbound to not only renew policies but also gain new business. When joining Swintons I had no previous insurance experience but I was a quick learner and in my first month I exceeded the personal income target of the full time staff and i have continued to exceed my target each month as show below.Targets in averages.Income target – 132.18% Next month renewal pull- 34.15%renewal retention – 71.88%New BusinessPrivate Motor Policies – 7.7 Conversion - 22.79Household – 6.6Conversion – 44.91Add – On's – 4.8Income TargetTarget - £46,785Achieved - £62,309

Bristol

I specialized in recruiting for software development roles; within all parts of the software development lifecycle with a number of large clients. However, I have also gained strong experience recruiting for a range of other roles, such as Project Managers, Business Analysts, Organizational Design Leads, Change and Issue Mangers and various others. As part of my role, I was responsible for:• Candidate generation using the database, job boards and other internet methods• Updating records on the database• Identifying suitable candidates for the relevant roles• Telephone interviewing candidates to establish their experience and discuss relevant opportunities while building a rapport with them.• Candidate management – achieved by building the initial rapport with the candidate to ensure there are no late stage issues• Lead generation – ascertained from candidates, clients and other parties

Truro, United Kingdom

I worked for the money group as a telesales consultant selling Debt management plans and IVA's to members of the public in a cold calling environment after six of months i was promoted to the payment chasing team where my job is not to only to manage accounts but to also make sure customers were both keeping up with payments and were also happy with the service we were providing, Consistent at exceeding targets in all KPI’s set.

• My duties include contacting borrowers, authorized 3rd parties who have fallen behind payments on mortgages, secured and unsecured loans.• To make arrangements to recover arrears. Advising borrowers on the different stages of the litigation process.• To help customers from falling further in arrears.• Maintaining up to date, accurate and relevant information on cases on the database system, ensuring compliance with collections\ litigation policy and procedures and any relevant regulations.• Dealing with general queries from borrowers and 3rd parties.• Taking ownership and resolving customers complaints.

Outbound selling with professional and positive approach in a highly pressured and demanding enviroment My duties Included:• Maximising business retention.• Identifying cross selling and new business opportunities.• Customer Relationship Management at all levels.

Education record

Gcse, English,Mathmatics,Physics And It