Daniel Foley Email & Phone Number

Uxbridge, Ma, Us

Worcester, Ma

Leads and coaches adjusters and other Unit Managers. Coordinates on-going projects. Acts as project lead across lines of business. Oversees on-boarding and assimilation of all new Adjusters within Auto to ensure standardization and stability in training development and best practices. Makes decisions based on data and takes action to positively influence results. Acts as a mentor to a new in role Unit Manager. Participates in or leads claims enterprise projects. Complete annual performance reviews and recommend salary adjustments based on performance. Conduct interviews to identify new talent.

Worcester, Ma

Oversee a unit of 6-9 adjusters responsible for handling personal lines, commercial lines and special accounts. Provide daily feedback and coaching sessions to improve performance in settlement of claims, customer service and career development. Review surveys and follow up with customers to ensure satisfaction and identify opportunities to improve service. Complete annual performance reviews and recommend salary adjustments based on performance. Conduct interviews to identify new talent. Coordinate communication between agents and external departments to meet customer needs. Identify and report areas of opportunity to enhance efficiency in system usage and workflow.

Worcester, Ma

Conduct file reviews in all lines of business to ensure quality handling and compliance to state regulations. Compile and present detailed reports of findings to Senior Leadership. Identify areas of opportunity and assist in the development of action plans to drive improvement.

Worcester, Ma

Mentor newer in role adjusters and serve as a backup to Unit Manager. Review and settle claims based on information compiled from phone interviews, recorded statements and written reports. Evaluate liability, damages, set reserves and identify subrogation potential. Relay vital information to underwriting regarding policy exposures.

Worcester, Ma

Investigate, negotiate, and resolve first party property claims in accordance with policy conditions. Review submitted estimates using the Xactimate system to ensure proper payment. Conduct field inspections and write estimates for the settlement of local and catastrophe losses.

Worcester, Ma

Review and settle claims based on information compiled from phone interviews, recorded statements and written reports. Evaluate liability, damages, set reserves and identify subrogation potential. Relay vital information to underwriting regarding policy exposures.