Daniel Ford

Daniel Ford Email and Phone Number

Contact Center Manager @ PE
Overstone, England, GB
Daniel Ford's Location
Overstone, England, United Kingdom, United Kingdom
Daniel Ford's Contact Details

Daniel Ford work email

Daniel Ford personal email

About Daniel Ford

UCR was founded to address poor practices in the UK Energy Market, aiming to deliver better outcomes for businesses. With over 14 years of experience, we support 40,000+ UK businesses with their utilities.Our established relationships with major energy suppliers allow us to resolve issues swiftly, offer exclusive products, and provide competitive pricing. We are transparent about our commission, which is detailed in all contracts.We are also members of the Alternative Disputes Resolution Scheme supported by OFGEM, ensuring high performance standards.

Daniel Ford's Current Company Details
PE
Contact Center Manager
Overstone, England, GB
Website:
pe.solutions
Employees:
369
Daniel Ford Work Experience Details
  • Pe
    Contact Center Manager
    Pe
    Overstone, England, Gb
  • Ucr Consultants Limited
    Sales Team Manager
    Ucr Consultants Limited Sep 2024 - Present
    Northampton, England, United Kingdom
  • Opus Energy
    Sme Sales Team Manager
    Opus Energy Mar 2020 - Aug 2024
    Northampton, England, United Kingdom
    To achieve KPI's through implementing the SME sales strategy, management, and motivation of 10 Direct Sales people, and maximising all sales opportunities.• Lead the team by example to consistently meet and exceed sales targets whilst driving the correct behaviour and implementation of the sales strategy.• Support and develop team members in their roles, increase their contribution and potential through monthly 1-2-1 meetings.• Deliver training, coaching and… Show more To achieve KPI's through implementing the SME sales strategy, management, and motivation of 10 Direct Sales people, and maximising all sales opportunities.• Lead the team by example to consistently meet and exceed sales targets whilst driving the correct behaviour and implementation of the sales strategy.• Support and develop team members in their roles, increase their contribution and potential through monthly 1-2-1 meetings.• Deliver training, coaching and development• Ensure all opportunities are enhanced through analysing, interpreting and report on all team performance areas.• Manage your teams workloads through assessment of productivity stats and lead volumes.• Maintained a 121% achievement against Sales targets for the last three years (despite COVID and the Energy Crisis)• Improved sales quality insurance by 30%• I have been awarded 2 One Drax Awards in the last three years for outstanding performance.• Mentoring Show less
  • Opus Energy
    Sme Telesales Executive
    Opus Energy May 2019 - Mar 2020
    Northampton, United Kingdom
    • Sell and promote relevant Opus Energy products and services in order to gain customer commitment.• Identify and follow up on all New Business opportunities and initiatives to maximise sales potential• Plan and prioritise calls in order to achieve agreed operational performance targets.• Telephone existing & potential customers to negotiate a new contract and open opportunities for future business with Opus Energy• Performance against KPIs, which may include tariff product mix,… Show more • Sell and promote relevant Opus Energy products and services in order to gain customer commitment.• Identify and follow up on all New Business opportunities and initiatives to maximise sales potential• Plan and prioritise calls in order to achieve agreed operational performance targets.• Telephone existing & potential customers to negotiate a new contract and open opportunities for future business with Opus Energy• Performance against KPIs, which may include tariff product mix, £value margin, supply/customer contract count, quality assurance and productivity targets• Maintain & grow our customer base; achieving results in both the retention of customers when out of contract and the onboarding of new customers, in line with our business strategy Show less
  • Portman Asset Finance Ltd
    Account Manager
    Portman Asset Finance Ltd Aug 2018 - Apr 2019
    Northampton, United Kingdom
  • Utility Professionals
    Energy Consultant
    Utility Professionals Apr 2018 - Aug 2018
    Northampton, United Kingdom
    Making high volume outbound calls to existing and new SME customers and liaising with energy providers to source the right product and solutions.Building rapport with our customers and provide them with a first-class service, whilst using a professional and value driven approach to negotiate, navigate, and close the sale.Achieving daily, weekly, and monthly targets and KPI’s.
  • Opus Energy
    Sales Team Leader
    Opus Energy Mar 2017 - Mar 2018
    Northampton, United Kingdom
  • Opus Energy
    Sales Executive
    Opus Energy Feb 2014 - Feb 2017
  • Opus Energy
    Pricing Specialist
    Opus Energy Jan 2010 - Feb 2014
    Northampton, United Kingdom
    • Providing advice and information about company pricing tariffs to the internal sales team• Ability to apply a high level of accuracy and attention to detail• Strong numeric and analytical skills• Over 6 years experience in NHH, and over 3 years experience in the HH and Gas markets • Ability to work on own initiative and to prioritize workload within a fast-paced environment• Producing weekly reports on the team’s performance and also a detailed analysis of the pricing… Show more • Providing advice and information about company pricing tariffs to the internal sales team• Ability to apply a high level of accuracy and attention to detail• Strong numeric and analytical skills• Over 6 years experience in NHH, and over 3 years experience in the HH and Gas markets • Ability to work on own initiative and to prioritize workload within a fast-paced environment• Producing weekly reports on the team’s performance and also a detailed analysis of the pricing margins• Production of regular reports and analysis of the Sales teams performances Show less
  • Opus Energy
    Customer Service Specialist
    Opus Energy Aug 2008 - Dec 2009
  • Opus Energy
    Customer Service Team Senior
    Opus Energy Jul 2006 - Aug 2008
    Northampton, United Kingdom

Daniel Ford Skills

Contract Negotiation Sales Team Leadership Customer Service Negotiation

Daniel Ford Education Details

  • Hutton Grammar School
    Hutton Grammar School

Frequently Asked Questions about Daniel Ford

What company does Daniel Ford work for?

Daniel Ford works for Pe

What is Daniel Ford's role at the current company?

Daniel Ford's current role is Contact Center Manager.

What is Daniel Ford's email address?

Daniel Ford's email address is da****@****ail.com

What schools did Daniel Ford attend?

Daniel Ford attended Hutton Grammar School.

What are some of Daniel Ford's interests?

Daniel Ford has interest in Active Participation In Team Sports, Football, Literature (Current Affairs), Cricket, Film.

What skills is Daniel Ford known for?

Daniel Ford has skills like Contract Negotiation, Sales, Team Leadership, Customer Service, Negotiation.

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