Coordinator
CurrentAs a planner, I'm the link between our service technicians and our customers, working alongside colleague planner. I'm responsible for efficiently scheduling the technicians, with safety as a top priority. I'm adept at understanding customer issues over the phone and dispatching the right technician. I track the progress of work and inform stakeholders if there are any changes or delays. Day by day I'm working together with management and agreement sales about projects that need revision.