Team Lead Manager
Current• Open and close the store in the absence of the Store Manager and Assistant Manager • Safety and security, as assigned. • Oversee the tasks assigned to store team. • Assist in the training of store team to ensure optimum performance and customer service. • Oversee store team in the absence of the store manager to ensure optimum performance and customer service. • Assist in inventory maintenance, general housekeeping. • Oversee receiving of merchandise, processing… Show more • Open and close the store in the absence of the Store Manager and Assistant Manager • Safety and security, as assigned. • Oversee the tasks assigned to store team. • Assist in the training of store team to ensure optimum performance and customer service. • Oversee store team in the absence of the store manager to ensure optimum performance and customer service. • Assist in inventory maintenance, general housekeeping. • Oversee receiving of merchandise, processing shipments and/or store stocking as well as management of cash & receivables in accordance with company procedures as assigned or in the absence of management. • Work with management team to achieve established sales and productivity goals. • Assist in maintaining the good working condition of store equipment and fixtures. • Work with management to develop and execute ideas and activities to increase store traffic. • Ensure that endcaps, cross merchandising, and feature displays are properly merchandised and maintained. • Set the example and consistently execute the highest standards relative to providing amazing customer service to all Rocky’s customers. • Resolve customer complaints in a manner that is timely, courteous and discreet. • Authorize acceptance of checks, etc., in a manner that is consistent with company policy. • Work with the processing of weekly hot sheets and price adjustments ensuring store bin tagging completed in a timely manner. • Able to calculate figures and amounts and apply basic concepts of math.• Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.• Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.• Attend mandatory monthly store meetings.• Other responsibilities as assigned by store management. Show less