Daniel Frame Email & Phone Number

Glasgow, GB

Glasgow, Scotland, United Kingdom

Glasgow, Alexandria And Lanark

Glasgow, United Kingdom

• Key Responsibilities:
• Accountable in a lead role to manage the performance of a popular department in a flagship store. Facilitating an exceptional customer experience whilst adhering to operational and sales targets.
• Consistently evaluating stock levels to ensure they meet real time and anticipated demands. Overseeing the fulfillment of stock and ensuring correct rotation to support waste / shrinkage targets.
• Utilising various methods of management and leadership, providing… Show more Key Responsibilities:
• Utilising various methods of management and leadership, providing inspiration to sub-ordinates through initiatives, reward schemes, engaging dialogue and leading by example.
• Overseeing the full complement of tasks associated with personnel management and administration; recruitment and selection, performance management and attendance tracking.

• Responsible in a lead role to drive sales and service performance through the effective management of staff and stock.
• Continuously analysing sales performance to identify opportunities to improve staff skills, operational processes and merchandising.
• Working closely with senior management to devise sales strategies. Implementing within store operations and upskilling staff where necessary.
• Auditing store operations regularly to evaluate merchandising and point of sale… Show more
• Auditing store operations regularly to evaluate merchandising and point of sale standards. Moreover, facilitating phase and promotional changes.
• Key contact for customer complaints made. Additionally, to process refunds and exchanges per policies in place.

• Providing an exceptional service to walk in customers, according to strict brand and service standards.
• Adhere to food safety regulations and health and safety guidelines. Undertaking training as required to remain compliant.
• Assisting in the preparation of food, usually under intense pressure. At all times monitoring the quality of ingredients and preparatory methods.
• Supporting peers through assisting in peak periods and being recognised as an advocate for the brand through… Show more
• Supporting peers through assisting in peak periods and being recognised as an advocate for the brand through performance and attitude.
• Sought upon in light of performance and skills to train and develop new members of staff across various modules. Show less