Electrical Tecnical/ Project Manager
Qualifying Supervisor / Project ManagerOffice Test LtdTaking full ownership for transforming and strengthening the electrical division of the company into a tightly-run and efficient test and inspection organisationMotivating and supervising a dedicated team of Electricians to perform to their potential at all timesConducting thorough tool box talks, estimating duties and site auditsChecking and amending between 15 and 20 large commercial EICR and installation certificates a dayCarrying out post-install quality control inspectionsAdopting a calm and logical approach when dealing with any problems, reaching rapid and satisfactory resolutions for all concerned to maintain excellent relationsCultivating productive partnerships with clients, the sales team and Electricians by using effective communication to build a strong rapport and nurture profitable relationsAnswering technical queries and carrying out risk assessmentsAdvising the management team on financial opportunities available such as ARC protection and SPDSAchievementsHighly commended by the NICEIC for upgrading the standard of the division from 'poor' to 'excellent'Grew the division from nine Electricians to 17 by establishing new processes that ensured the quality of work and a high degree of client satisfactionIntroduced labour-saving processes and developed new systems to align with NIC guidelinesDevised a series of processes that ensured a consistent standard of work from Electricians including the team coding and reporting in the same wayImplemented new testing software, including the incorporation of bespoke labour-saving tweaks for Electricians and office staff, which resulted in improved organisation of the database and faster certification from usage in the field to client receiptsImproved profit margins by streamlining work processes and introducing a scale of rates
