Daniel Fu Email & Phone Number

Markham, On, Ca

Toronto, Ontario, Canada

● Assisting with operation tasks such as scheduling, venue management, and equipmentmanagement to ensure customers are satisfied with our services● Assisted with part-time staff management and day-to-day management of leagueoperations● Displayed strong communication skills by interacting with staff and customers on a dailybasis● Prepared shift details for league convenors, referees, and coaches to ensure they have all theinformation they need for their upcoming shifts● Dealt with any on-site issues or incidents involving on-site staff

Markham, Ontario, Canada

● Picking, packing, and placing orders on merchandise in a warehouse environment while payingattention to client details to maintain product and customer satisfaction● Worked in teams of 3 to successfully and efficiently meet the needs of customers by handling allcustomers services calls and emails● Resolved customer conflicts and complaints over the phone, resulting in improved customersatisfaction following our call● Ensured the quality of items being shipped was up to standard and all orders were accurate to bestsatisfy each and every customer

Markham, Ontario, Canada

● Taught young children and teens skills required to survive in aquatic environments based on thestandards of the Canadian Lifeguard Society● Ensured no accident occurred in the pool by enforcing rules, policies, and procedures● Worked with a team of 5-6 people to ensure the safety of all personnel in an aquaticenvironment● Provides excellent customer service to over 100 pool patrons on a daily basis byassisting with accidents, issues, and questions

Bachelor Of Technology - Btech, Software Development

Full-Time Software Development Studies

Full-Stack Developer Certificate, Full-Stack Developer

An intensive 12-week program that focuses on front-end, back-end, and full-stack development, including programming skills such as HTML.

Bachelor'S Degree, Honors Recreation Sport And Business