Daniel G. Rodriguez

Daniel G. Rodriguez Email and Phone Number

Customer Success Senior Leader who works organizational transformation from inside out to be #1 and the best choice for clients. @ TheNextD Consulting
Daniel G. Rodriguez's Location
Boca Raton, Florida, United States, United States
About Daniel G. Rodriguez

Forward thinking (digital-first) Executive with extensive client-facing experience leading services sales, business development, and delivery across multiple technologies in many industries in global and regional roles within consulting and high-tech multinational companies. Consistent overachiever of plans and goals for over twenty years with a strong focus on transformation programs aimed at improving the customer and employee experience, sustaining the profitably growth of the business, and building cohesive high-performing geo-split teams able to put the strategy into action.Second nature to both foster trustworthy relationships with customers, suppliers, and partners, and be detailed-oriented in financial and operational planning, measurement, and execution.My value proposition, with measurable business impact under very different market conditions and abrupt external changes, is on building and coaching multi-disciplinary high-impact sales-oriented teams that, totally aligned with global corporate strategies, are able to secure sustainable profitable revenue growth while increasing customer loyalty.

Daniel G. Rodriguez's Current Company Details
TheNextD Consulting

Thenextd Consulting

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Customer Success Senior Leader who works organizational transformation from inside out to be #1 and the best choice for clients.
Daniel G. Rodriguez Work Experience Details
  • Thenextd Consulting
    Partner
    Thenextd Consulting 2015 - Present
    Boca Raton, Florida
    Provides reliable and “flexible” consulting addressed up to c-level business leaders to transform and evolve Professional Services and Field Operations with a strong focus on customer lifecycle that can be applied to multiple industries: Retail, Financial, Telecommunication, Utilities, Transportation, and Hospitality.
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  • Nec Corporation
    Regional Vice President Services, Latin America And Brazil
    Nec Corporation 2011 - 2015
    Miami, Florida
    Created the Regional Service Organization (pre-sales & design, installation & delivery, contact centers, post-sale support, customer success) synchronizing the isolated operations of Latin-American countries, 10 directors, 750 professionals, and 50 vendors. With full financial P&L and operational ownership got double-digit YoY of Revenue Growth and Cost Reduction with the implementation of a consistent services portfolio -that included SaaS- across the region. Top-notch coaching of key potential employees and development of trustworthy relationships within the organization, clients, and partners.
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  • Ncr Corporation
    Regional Vice President Services, Caribbean, Latin America And Brazil
    Ncr Corporation 2006 - 2011
    Fort Lauderdale, Fl
    Transformed the Regional Service Organization (pre/post-sales, customer success & support, software tech consulting, contact centers, service desks, logistics, services sales) to become the best partner of Sales to grow the entire company business. With full accountability of P&L and Operations for 8 countries, 12 directors, 500 professionals, and 100+ partners got double-digit YoY of Revenue Growth with a consistent world-class Profit increase. Recognized by displaying top-notch cross-functional management skills and cultural sensitivity to be the “voice of clients and partners” within the corporation and second-nature ability to coach future leaders and develop trustworthy relationships with all levels of internal and clients’ stakeholders.
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  • Argos Consultancy
    Partner
    Argos Consultancy 2002 - 2006
    Boca Raton, Fl
    Provided consulting project management services in areas such as information technology, information & physical security, strategic planning, finance and marketing. Negotiated Strategic Partnership Alliances on behalf of clients, shortening their development program cycle while retaining company value-add and management control. Architected the ITIL-PMI-compliant Business Life Cycle Model Methodology that enabled Services Organization of Clients to increase margins by 1000 bps+ on systems-integration projects, following these world-class processes and resource-management practices.
  • Unisys Corporation
    Director, Global Network & Professional Services, Brazil
    Unisys Corporation 1998 - 2002
    Rio De Janeiro Area, Brazil
    While internationally assigned to Brazil, transformed the traditional hard/software customer support organization into an engine to generate new business, and created the consultancy-network services and customer-success practices, attracting and recruiting fresh graduates. Grew the business to the extent of becoming the biggest & most profitable international organization and was also #1 in Customer Loyalty. Implemented the services organization to serve the clients of Dell, Cisco, 3Com, and Nortel. Was awarded Business Leader of the Year three times. Led 8 directors and 600 professionals.
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  • Unisys Corporation
    Director, Global Support Services, Caribbean, Latin America And Brazil
    Unisys Corporation 1996 - 1998
    Boca Raton, Florida
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  • Unisys Corporation
    Director, Global Services, Argentina And Uruguay
    Unisys Corporation 1992 - 1996
    Buenos Aires, Argentina
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Daniel G. Rodriguez Skills

High Impact Delivery Teams Cross Functional Leadership Employee Mentoring Customer Retention Cross Cultural Sensitive Managed Services System Integration High Tech Service Delivery Trustworthy Advisor Regional P&l Business Transformation Operational Turnaround Strategy Solution Selling Continuous Improvement Change Management Business Development Project And Program Management Geo Split Team Management Professional Services Cloud Computing Technical Support Pre Sales Leadership Network Uptime Services Command Center Outsourcing Cross Industries Six Sigma Experienced Change Agent Software As A Service Business Process Improvement Consulting Project Management Cross Functional Collaborations Service Delivery Hardware Support Software Industry Software Support Leadership Matrix Management Voice Of The Customer Payment Solutions Thought Leadership Crisis Management Process Optimization Trusted Business Partner Critical Thinking High Performance Teams Cross Functional Team Leadership Program Management Strategic Planning Itil Business Strategy P&l Management Time Management Communication People Management Strategic Thinking Coaching Management Digital First Mindset Software And Hardware Support Adaptability Scientific Computing Analytical Reasoning Persuasion Solution Implementation Leading Transformational Change Cross Cultural Communication Skills Organizational Change Agent Customer Experience Management Multinational Team Management Customer Service

Daniel G. Rodriguez Education Details

Frequently Asked Questions about Daniel G. Rodriguez

What company does Daniel G. Rodriguez work for?

Daniel G. Rodriguez works for Thenextd Consulting

What is Daniel G. Rodriguez's role at the current company?

Daniel G. Rodriguez's current role is Customer Success Senior Leader who works organizational transformation from inside out to be #1 and the best choice for clients..

What schools did Daniel G. Rodriguez attend?

Daniel G. Rodriguez attended University Of Buenos Aires, Georgia State University, University Of Buenos Aires.

What skills is Daniel G. Rodriguez known for?

Daniel G. Rodriguez has skills like High Impact Delivery Teams, Cross Functional Leadership, Employee Mentoring, Customer Retention, Cross Cultural Sensitive, Managed Services, System Integration, High Tech Service Delivery, Trustworthy Advisor, Regional P&l, Business Transformation, Operational Turnaround.

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