Offering administration and development consulting for Microsoft Dynamics CRM, SalesForce (Apex), Microsoft SQL, Microsoft Access, Excel, and creating from scratch web solutions based on your specific needs. Specializing in small businesses and non-profits.

• Supports data-driven products, applications, and integrations. This includes modifying/creating SQL views for existing/new single-sign on authentications, creating/supporting data imports and exports to and from vendors, and developing interfaces in CRM Dynamics to aggregate data for reports and queries.• Leads the design, programming, and testing of CRM systems using .Net code (C# plugins).• Designs, develops and supports new tables, views, or stored procedures that manage data within the MS SQL Database servers.• Designs, develops, and supports new workflows for new/existing business processes and data management.• Performs regular maintenance on the MS SQL servers, plus ongoing tweaking of current queries, views, and stored procedures, as necessary to ensure optimal performance.• Works closely with business process managers to understand functional requirements, identify issues and risks, suggest mitigation strategies, and recommend ‘best-practice’ technical solutions for CRM Dynamics 2011 and MS SQL Servers.• Develops front-end customizations and configurations via the CRM UX interface, , as well as supports javascript, XML, and plugins for CRM Dynamics 2011.• Assists in the planning and execution of tasks related to the evaluation of all new CRM Dynamics 2011 initiatives, including updates, upgrades, migrations, and integration with 3rd party solutions.• Supports CRM end users with timely response and issue/bug resolution, as well as prioritize and implement change requests.• Designs and supports custom SSRS reports for CRM and the applications/databases integrated with it.• Designs and supports custom dashboards within CRM Dynamics 2011 (using advanced finds and SSRS reports).• Transfers knowledge to staff and serves as an expert in Dynamics CRM.• Researches incidents and resolve problems related to the production systems.

Creating formal documentation for current Database Auditing and Reconciliation between iMIS (SQL2005 backend) and SalesForce (proprietary db).Reconciling database discrepancies between iMIS and SalesForce using Access 2007 SQL Queries and tables to compare and contrast.Expanding current database processes to include new data as required.Create new processes using SQL Queries for reports and reconciliation of data between systems, as well design new processes to automate the data reconciliation.Coordinate resolution of data exceptions with the IRC staff by creating usable reports using Crystal Reports.Audit the current Database structure of SalesForce for best practices and usability based on staff role in SalesForce.Monitor the IRC Staff's data entry and ensure that all best practices are used to reconcile any database discrepancies.Create Audit reports to maintain database consistency.

In charge of all Information Technology aspects.

Install, set up and support UPS shipping softwareCreate Custom SQL queries for shipping software