Daniel Gajeski Email & Phone Number

• Responsible for the design, implementation, and maintenance of network security infrastructure.
• Implemented security policies and procedures to protect data and systems.
• Configured network/security devices, such as firewalls, intrusion detection systems, and switches.
• Monitored the network for performance metrics as well as security threats and vulnerabilities.
• Configured servers and implemented virtual machines to support the business.
• Monitored the server/virtual machine environment for performance metrics

Green Bay, Wisconsin, United States

• Tablet repair, maintenance, and inventory management
• Tablet deployment via Mobile Device Management (AirWatch/Samsung Knox)
• Help desk level support and troubleshooting for office staff
• Desktop Deployment via Windows Deployment Services
• Learned RPA via PowerShell – Completed maintenance on scripts

Green Bay, Wisconsin, United States

• First point of contact for customers requiring assistance with their technology.
• Assisted clients by checking in their computers/tablets for repairs.
• Take detailed notes and partner up with the Advanced Repair Agents to get the issue resolved with the client’s device.
• Maintained a high level of customer service even when faced with 30-50 clients in an 8 hour shift.
• Assist clients with any type of technological issue they are experiencing.
• Certified Apple Technician: Diagnose and repair any apple products according to Apple standards and policies.

Bachelor'S Degree, Cyber Security, 4.0/4.0

Associate'S Degree, Network And System Administration/Administrator, 4.0/4.0

High School Diploma