-Experienced leader specializing in IT infrastructure/networks, network security and day-to-day IT operations for internal and external clients - More than 12 years’ experience managing service desk/support environments- More than 10 years’ experience managing multiple vendor partner relationships- Extensive capital and operating budget experience; responsible for multi-million dollar budgets- Successfully implemented ITIL based operations and processes, virtualization and cloud solutions- Experienced in researching, evaluating and implementing new technologies and applications- Adept at coordinating multiple projects simultaneously; able to anticipate and resolve critical issues with skill, diplomacy, and confidentiality- Exemplary problem-solving skills; able to identify problems and implement corrective processes- Team leader skilled in prioritizing, delegating tasks, and motivating team members to achieve their best while completing time-critical projects- Skilled in cultivating productive relationships with clients and colleagues
Listed skills include Vendor Management, Project Management, Virtualization, Management, and 36 others.