Daniel Gallant Email & Phone Number

Toronto, Ontario, Canada

- Developed detailed project plans managing scope, schedule, quality, risk and resource allocation.- Lead collaborative meetings with cross functional teams to elicit project requirements ensuring deliverables were clearly defined and aligned with project goals.- Integrated Samsung into the Air Miles Rewards Program by aligning data pipelines between IT systems and coordinating marketing campaigns across channels to elevate brand awareness, increasing sales and promoting customer loyalty.- Deployed a machine learning solution for IGA that measured customer behaviour allowing for intelligent targeted marketing email campaigns.- Communicated project status reports and built real-time dashboards to track KPI’s, updating sponsors and steering committees.- Implemented and trained associates on best practices of project management software Smartsheet.- Tracked and updated deliverables using Confluence and Jira ensuring transparency and team alignment.

Toronto, Ontario, Canada

- Technology strategy owner for digital signage operations and web application product design.- Responsible for creating and deploying scalable in-store digital signage and interactive marketing technologies for retail partners: CIBC, Canadian Tire, McKesson, Nissan, Parkland and Pizza Pizza.- Owned projects with a CapEx of over 2MM+, ensuring objectives remained within scope and on budget.- Deployed digital signage and retail touch applications for CIBC’s 1000+ branches, Pearson International Airport and the Pan American Games.- Accountable for RFI/RFP’s, requirements gathering, technical proposals and product demonstrations to assist in client acquisitions.- Mentored and lead a team of 6, improving competency skills through training and workshops.- Developed SLA’s based on ITIL best practices ensuring reliable and scalable delivery of IT services.- Implemented ERP organizational standard processes and project management governance.

Toronto, Ontario, Canada

- Collaborated with clients to develop touch interactive web applications, defining features and functions into a prioritized product backlog of user stories.- Defined product MVP’s for Nissan Build & Price and CIBC E-Brochure instore web applications, adapting features based on user engagement and conversion metrics.- Developed product roadmaps to enhance digital signage software platform aligning with our company vision and strategic goals: Campaign Analytics, Geolocation Tagging and System Health Dashboards.- Implemented A/B testing to gather customer feedback and adapt features to enhance product usability, engagement and performance.

Toronto, Ontario, Canada

- Coordinated SQL database and web application changes, supporting Developers and QA Analysts.- Managed teams through SDLC phases, responsible for end-to-end IT delivery of SaaS applications.- Supported QA Analysts performing UAT and regression testing, ensuring releases met success criteria.- Created and implemented backup strategies, performed SOX security audits for server environments.