Daniel Galvez Email & Phone Number

Phoenix, Az, Us

Vila Nova De Gaia, Porto, Pt

Zurich Airport, Ch

Peachtree City, Georgia, Us

• Manage all operations activities and multiple carrier contracts for 24-hour operation• Ensure compliance with all regulatory agencies, and conduct flight, station, and "at risk" behavior audits in a fast-paced environment• Direct and coordinate activities to provide a safe environment for employees while also maintaining fast and efficient services• Investigate all service failures including chargeable delays, and the mishandling of baggage, cargo, and mail • Ensure monthly safety meetings for all employees are conducted without exception • Determine manpower requirements for group movements, peak travel holidays, out of scope, and flight schedule changes• Oversee recruiting and placement efforts to ensure staffing levels meet requirements• Maintain financial budgetary goals, safety policies, procedures, and working conditions

Global, Ae

• Responsible for cargo operations and planning for the utilization of facilities, equipment, materials, and personnel within the cargo hub to maintain and improve efficiency of operations• Determined and justified equipment, facilities, staffing, and training needs to achieve station operations goals • Promoted regular interaction with customers to measure level of customer satisfaction, and utilized customer feedback to develop and/or improve capabilities and processes• Managed station budget, staffing forecasts, resource requirements, labor analysis, operational planning, overtime, and billing

Peachtree City, Georgia, Us

• Directed airport operations and peak season planning for 7 California locations with a $55M budget• Oversaw team of seven general managers, three directors, and field operations comprised of 1050 ramp and administrative personnel • Supervised training and regulatory compliance with the Air Carriers, FAA, and TSA • Coordinated deployment and maintenance of aircraft ground support equipment assets worth over $15M• Screened potential business deals, analyzed market strategies, evaluated options, resolved internal priorities, coordinated requirements, developed and negotiated contracts, and recommended equity investments to maximize company profits

San Jose, Ca, Us

Buy and sell sports equipment, softball bats, gloves, both baseball and softball shoes and turfs, hockey equipment for adults, teens and children. 100% feedback ratings..

Manchester, Nh, Us

• Managed 9 cities, 8 general managers, 5 operations managers, and 295 employees• Provided leadership and communication to attract, retain, and inspire employees • Coordinated training initiatives, and compiled statistical reports concerning skill depth• Performed quarterly regional audits to ensure compliance with all safety standards and operational procedures• Employed new operational procedures and audit practices to streamline safety and efficiency, such as cargo acceptance procedures to ensure compliance with Aircraft Operator Standard Security Program (AOSSP) • Assisted with budget preparation by forecasting sales, staffing, and capital expenditures for upcoming year

Edinburgh, Midlothian, Gb

• Managed 175 employees in addition to 1 operations manager and 22 frontline supervisors for multiple service contractors• Directed all employee relations activities, such as staffing plans, performance appraisals, corrective action plans, complaint investigation and resolution, and training compliance• Audited all cargo handling processes to ensure operational safety, consistency in service levels, and overall quality and efficiency