Daniel Gamboa Email & Phone Number

General summaryProject ManagementHelp oversee project plans with delivery team, monitor task completion, and achieve project milestones.Manage day-to-day operational aspects of project scopes and effectively apply Verticurl’s project methodology and project standards.Prepare for customer engagement reviews on project status and follow quality assurance procedures.Essential FunctionsPossess experience in Digital Marketing or Demand Generation Marketing; Experience in a digital agency role with strong knowledge in marketing automation technologies such as Salesforce and Oracle.Exceptional communication skills in English and Spanish.Ability to translate data into strategic insights.Ability to utilize and develop campaign performance reports and data visualization.Ability to apply creative thinking and provide solutions in an always dynamic work environment.Ability to work independently and function as a strong team player in a multi-cultural environment.Proactive, resourceful, detail-oriented and capable of handling high volumes of work.

Costa Rica

General SummaryAs a Marketing Automation Project Manager we work with the most popular marketing and sales automation packages in the marketplace today.Essential FunctionsProject manage Marketing Automation and CRM system integrations and/or related solutions.Proactively communicate with clients regarding their projects (needs, timeline, status, change requests). Ensure projects are delivered on time and on budget.Actively participate in all project life cycle stages including: needs analysis, design, implementation, testing, launch and ongoing support.Create and test different marketing automation components (emails, forms, campaigns etc..) on behalf of Clients.Provide high quality customer service in English to Clients (emails, phone, and video-conference).Other tasks as needed.

Costa Rica

General SummarySenior Client Relationship Managers play a critical and essential role for the strategy, production and delivery of our clients’ email campaigns and projects. Working on behalf of many of the largest brands in North America. Responsible for owning the day-to-day client relationship, executing email and other marketing campaigns, building database segments, generating and maintaining reports, and ensuring quality assurance. Report to U.S.-based account teams, must possess excellent communication skills as they interface directly with clients both by email and phone.Essential FunctionsSetting up, testing, and deploying our clients' cross-channel marketing campaigns using our proprietary, web-based application. Interacting with clients on a daily basis and answers questions regarding production status, project questions or application inquiries. Training clients on the functionality of our web-based application. Helping clients interpret the results of their cross-channel marketing campaigns. Managing our clients' subscriber databases, including creating and updating their lists and segmenting data for targeted cross-channel marketing campaigns. Helping our clients build and improve their cross-channel marketing strategies. Accountability for resolving client issues, proposing solutions and escalating to the appropriate person to the point of resolution.Ownership of special projects from start to completion, with little supervision and oversight.Training of new hires and mentoring in their professional development.