• Gestión y diseño de nuevos proyectos de infraestructura para la planta de producción.• Líder del proyecto de migración del ERP Datasul para TOTVS 12, cubriendo los módulos de SCM, Ventas, Financiero y Contable.• Implementación del Sistema de Control de Acceso (torniquetes), Servicio de Comedor y Control de Asistencia para 850 empleados a través de huella digital y reconocimiento facial.• Implementación y administración del Sistema PLIS de Agramkow para el control de la calidad en los equipos de refrigeración basado en pruebas como fuga de gas helio/nitrógeno, carga de gas refrigerante, fuga de gas refrigerante, test eléctrico e inspección visual.• Diseño de KPIs para el área de IT con base a la estrategia del negocio y cumplimiento de los objetivos optimizando los recursos. • Administrador del Centro de Datos (control de acceso, temperatura, energización y alta disponibilidad en los enlaces de internet).• Responsable de 9 servidores físicos HP Proliant, 13 servidores virtuales con Citrix XenServer, 223 equipos de cómputo y el sistema de CCTV con 45 cámaras IP.• Administrador del Storage con 2 equipos HP StoreVirtual 4400 configurados en HA (Alta Disponibilidad).• Diseño de políticas y procedimientos de trabajo relacionados con IT y las diferentes áreas de la compañía que interactúan entre sí.• Control y planeación anual del Budget para IT (Capex y Opex) con base a los proyectos, licenciamiento y pólizas de mantenimiento estratégicos para la compañía.• Responsable de auditorías con BSA y Microsoft para garantizar el cumplimiento de los acuerdos de licencia final de usuario.• Administrador de la seguridad informática interna (Antivirus, AD Group Policy) y seguridad informática perimetral usando Firewall Cisco Meraki.• Diseño y administración de VLANS (voz y datos) con Switches Cisco, HP y 3COM.• Entrega de reportes directivos sobre evaluaciones de desempeño y estatus de proyectos de mejora.

• Coordinate and managing 17 people to support the production line in order to maximize productivity.• Responsible of new infrastructure projects for all the 3 Honda’s plants (Frame, Transmissions & Powertrain).• Responsible of continuous improvement model (Kaizen) for IT Department.• Analysis and Design of PDCA reports for Top Management (Directors and Vice Presidents).• Responsible of Production System (GALC) for all the 3 Honda’s plants (FR, TM & PT) and connectivity with PLC devices as well.• In charge of process improvement to implement from America Honda to Honda de México for line side.• Have experience in 5W1H method for cause-effect analysis for Business.• Supporting at 1st level of Global Production Planning & Control System (GPCS) and dealing with other plants in US directly for EDI functionality.• Supervisor and approver for IT Budget.• Analysis and Design of IT processes (Change Management, Incident Management & Problem Management) based on ITIL methodology.• Utilize standard tool (Nagios) to monitoring all the key devices connected to production line as (PLCs, MES, Printers and Thin Clients).• In charge of equipment functionality (UPS, Battery Bank & Precision Cooling System) for 2 Data Centers in Frame Plant & Transmission Plant.

• Installation, managing and maintenance of Citrix 4.0, 4.5, 5.0, 6.0 and 6.5 Presentation Server/XenApp Servers (More than 250+ Citrix Servers).• Responsible for Windows and Citrix Servers’ maintenance, utilization, outage reports and providing RCA to Business.• Have Experience in Citrix Farm migration and transition Activities.• Citrix printer management/troubleshooting for various critical applications.• Standard business application upgrades (MS Office, Adobe and other Utilities).• New application deployment in Windows and Citrix environment starting from Development, QA and Production environment.• Providing End to End support for applications hosted on Citrix Servers. Dealing with application vendors directly for application upgrades and fixes.• Server updates with tested service packs/Rollup packs and hot fixes.• On call technical support to remote users.• Creating & Managing Users, Groups, Organization Units & Group Polices in Active Directory.• Work on Internal/external escalation matrix for customers/vendors for Incident Management under ITIL concepts. • Server maintenance, utilization, Custom application reporting and application usage auditing reports. • Coordinate and monitor troubleshooting to isolate and diagnose common system problems: document system events to ensure continuous functioning. Recommend course of action and implement as approved. • Coordinate testing, upgrade and configuration of system files and services. Ensure changes are in accordance with appropriate operating procedures. • Utilize standard corporate tools (CA Service Desk & ServiceNow) to record changes, service requests, and problem activities for tracking purposes.• Configuring Windows and Citrix policies as per business requirements.• Work on Service Level Agreement (SLA) for tickets to ensure customer satisfaction.

• Installation and implementation of windows 2000 /2003 & 2008 servers.• Maintain Thin Client architecture over here through citrix servers which makes the infrastructure easily manageable and secure.• Documentation for the process and Solution for the further reference.• Troubleshooting client related printer issue, connectivity issue and performance issue.• Administration of virtual environments with Citrix XenServer.• Data Center Administration.• Working knowledge of Linux Red Hat.• Responsible of 22 VPNs in Mexico and Guatemala with ADSL and HA.• Test, Install, configure and publish various applications within Citrix XenApp.• Performing audit work, health checkup and transition of servers.• Working knowledge in VM through VMware vSphere. • Making daily health checkup reports of servers.• Taking Backups & resolving user’s complaints using Symantec System Recovery.• Creating Users and Groups/ Group Policies /Access /rights.• Working knowledge of AVAYA Communication Manager. • Administration of 255 mobiles within AVAYA CM to reduce call cost via Tellers.• Administration, Backup and Monitoring Databases in MS SQL 2005 and MySQL.• Responsible for CCTV System.• Working knowledge of Websense and TrendMicro.• Working knowledge of Cisco ASA Firewall and FortiMail.• Responsible for the opening planning of new branches in terms of IT structure.• Management people and vendors taking initiatives and share the responsibility with others. Willing to be a good team lead.• Working knowledge of storage solutions through SAN and NAS.• Administration of DRP (Disaster Recovery Plan) to mitigate risk and ensure business continuity for the company.

• Implantación del Sistema de Información de Mercado en Sucursales de la Zona Bajío.• Soporte Técnico a equipos de cómputo, hand helds e impresoras.• Control de Inventarios y mantenimientos de los equipos de cómputo.• Gestión de servicios de Internet y seguridad de usuarios por Active Directory.• Respaldos de información de Bases de Datos en MS SQL por sucursal.• Soporte a usuarios en AS/400.• Instalación de la Red de Voz y Datos en planta y sucursales.

• Instalaciones de Redes de Voz y Datos en agencias de la Zona Bajío.• Soporte Técnico a equipos de cómputo, hand helds e impresoras.• Control de Pólizas y Garantías en equipos de comunicación.• Elaboración de respaldos de información del AS/400 a cintas.• Administrador del sistema de comodatos en Visual Fox Pro.• Soporte a usuarios en AS/400 y GENEXUS.