Develop, communicate, and implement procurement strategy in maintaining agency contracts on an on-going basis.Use PeopleSoft procurement tools through the Team Georgia Marketplace to handle tasks pertaining to on-line requisitions (eProcurement), P-Card reconciliation, and contract management.Researches and evaluates suppliers based on price, quality, selection, support and the supplier’s reputation and history.  Monitor levels of customer satisfaction provided by vendors to ensure services provided met agency needs.Establish and monitor all purchase order requests for the agency and verifies cost center and chart of accounts for accuracy.Manages and coordinate Purchasing Card program for the agency.  Monitor utilization of Department procurement card.Develops and conducts training classes related to the P-Card usage and purchasing related matters for the agency. Conduct periodic internal audits of agency purchasing documents for compliance with rules, regulation, policies and procedures. Resolves purchasing and contract issues with vendors and provide necessary documentation to the appropriate personnel.Studies past purchases and projects to estimate future requirements and makes cost effective recommendations.Oversees the management of the agency assets using the PeopleSoft Asset Module.  Prepares year-end activity reports relating to agency assets and leases.

Manage all assigned contract activities, including development, marketing, and supplier performance assuranceo   Maintain contractual records and documentation such as receipt and control of all contract correspondence, statewide contract information sheets, contractual changes, status reports and other documents for all state-wide contracts.o   Serve as the point of contact for customers on contractual matters. Act as contractual “middleman” between end users and suppliers, ensuring timely review and approval/reconciliation of variationso   Foster relationships with agencies, other key stakeholders and suppliers to ensure that agencies and other end users are receiving needed services and goods and suppliers have all necessary support to achieve successful performanceo   Review contractual performance of both parties to ensure compliance with terms and identify conflicts or changes requiring resolution at contract renewalo   Perform quarterly reconciliations of supplier spend data to ensure accurate collection of all administrative feeso   Identify emerging and shifting agency needs and provide information to solicitation-focused units for future sourcing activitieso   Establish schedules and checkpoints to ensure vendor performance and accountabilityo   Educate agencies on beneficial offerings and solicit end user feedback to drive improvement efforts.

Develop, approve and oversee legal contracts and compliance within the guidelines. Monitor the performance of assigned contracts. Including:- Coordinate the implementation of contracts- Develop and implement contracting policies and procedures- Help to ensure compliance of project documentation according to established procedures and record retention- Perform research and analysis for monitoring performance for compliance/non-compliance of contracts- Prepare contract letting lists- Prepare contracts in compliance with federal and state laws, rules and regulations and agency requirements- Process contract proposals and contracts for bid- Review contract specifications before solicitation and ensure available funding- Take appropriate action with regard to contract compliance, progress and corrective actions.

As a Major Appliance Chat representative I am responsible for assisting customer with purchasing decisions as they shop online. My duties included:o Providing quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. o Responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during sales and product inquiry transactions. o Guideing customers through their online shopping experience via chat sessions. o Promptly assess customer needs and proactively provides solutions. o Assists customers with navigating through the Home Depot websites and leads them to a product that meets their needs. o Effectively & routinely balance multiple customers.

As a Maintenance and Support Contracts Administrator I was responsible for negotiating, structuring, and/or administrating contractual documents relating to annual maintenance and support obligations. I worked with Finance, Sales, Client Services and other members of the Contracts Administration/Legal Affairs team in negotiating, structuring, and/or administrating contractual documents as such documents relate to annual maintenance and support obligations. I was also responsible for analyzing the maintenance and support provisions in contractual documents between the company and its customers to ensure compliance with company policy and other applicable requirements. Here were a few of my duties:o Calculated and processed orders for Maintenance and Support Service Fees for customers.o Utilized information related to contracts to establish new contracts in ERP and other business systems.o Prepared, processed and reviewed all purchase and license agreements and/or quotes, including those of third-party vendors, to ensure compliance with company policies and practices. o Identified, reviewed and act on site specific data (such as buyer identity, financial status of buyer, contingencies, extra-contractual company obligations) for all prospective orders. o Assisted Regional Service Management in monitoring forecast and pipeline data for assigned territories. Understanding the order and revenue goals for the current fiscal year by quarter.o Gathered and processed customer order data for management review and approval. o Escalated requested variations to policies related to pricing, terms and offer structure. o Maintained customer files and records as related to maintenance and support service contract activities.o Supported timely distribution of requested sales collateral material including brochures, newsletters, clinical reports, etc.

As a Contracts Compliance Coordinator included reviewing, coordinating, and assisting with execution and implementation of all customer pricing and instrument bid/contracts/agreements and any modifications to these agreements. I also coordinated and assisted with the preparation of all customer agreements for submission by Sales/Marketing and Contracts department. I assisted in the review, coordination and distribution to Sales of all customer contract/agreements compliance reports required by contract/pricing agreements. My duties included but were not limited to:o Served as primary contact to Sales for contract related issues with Immucor products, specifically contracts for blood typing equipment.o Maintained, filed, processed and updated agreements for all blood typing instruments sold or leased in North America for a multi-million dollar blood banking equipment industry.o Created a repository for electronic copies of 200+ contracts. o Acted as a liaison for any and all departments affected by contract language needing departmental approval by routing contract language to the department, researching previous contract language and or organizing meetings or conference calls if necessary.o Was responsible for reviewing, coordination and distribution to sales of all customer contract/agreement compliance reports required by contract/pricing agreements. o Drafted any new Sales contracts upon request by Business Manager or Regional Manager.o Acted as a liaison in assisting Sales with time sensitive RFP’s by working with all affected departments in effort to obtain proper information to complete the RFP.o Assisted Legal department in drafting of contract stipulations and amendments by redlining contracts upon request, researching alternative contract language used on past contracts and by creating a reference system for locating alternative contract language used on past contracts.