Daniel Garron Email & Phone Number

Atlanta, Georgia, United States

Provide luxury vacation services to clients. Responsible for ensuring that clients get the most out of their vacation. Assist with planning Specialty Dining, Shore Excursions, etc.

Atlanta Metropolitan Area

• Contracted by Next Level Business Services, Inc. to support Instacart’s customers, shoppers and retail partners seeking problem resolution and other assistance via phone, chat, and email. Known for providing.
• Evaluated based on written comments, empathy, timeliness, attentiveness, and documentation. Consistently score at the top of assigned team (current cumulative score = 95.6% vs. team average of 90.4%).
  
  
• Take ownership and provide diligent follow-through to ensure overdue orders have been filled and delivered.
  
  
• Identified persistent, disruptive issue when Instacart shoppers change phone numbers and are unable to complete two-step authentication. Notified “Product Support” department and offered workable solution.
  
  
• Consistently receive unsolicited praise. Recent representative examples (actual written customer emails):
  ********** "Daniel was wonderful and out of the last four Customer Service people who responded to me, he was.
• Identify those customers who attempt to abuse the system by demanding multiple, inappropriate appeasement benefits. Notify company’s “Trust and Safety” department of these individuals.

Greater Atlanta Area

• Starting as a part-time SALES REPRESENTATIVE in Men’s Collections, I quickly demonstrated department-leading sales, customer service, and merchandising skills. Within 4 months I was promoted to SALES SPECIALIST, a.
• Awarded Dillard’s Pacesetter recognition for 5 consecutive years.
  
  
• Drove Dillard’s exclusive line of Men’s Sportswear sales to a 33.6% increase, the highest sales increase for this business in the District.
  
  
• Through diligent use of CRM activities as well as a laser-like focus on client-centered service, increased sales by 24% in Men’s Tailored Clothing, while increasing gross margin dollars by 92%.
  
  
• In 2016, store sold only one Custom Express unit and zero Made to Measure units. Within two years, store sold 119 Custom Express units and 50 Made to Measure units.
  
  
• Recognized as “Top 10 Store” in company for Custom Dress Shirts and personally recognized as “Top 5” company-wide for sales of Custom Dress Shirts. Lead entire Company in sales of Strong Suit clothing.
  
  

Greater Atlanta Area

• Managed poker tournaments with up to 75 participants. My role was to establish and build attendance and to manage these tournaments to effectively promote participation, ensure enjoyment, facilitate orderly game.
• Promoted events on social media, primarily Facebook. Increased attendance at all tournaments – often more than doubling attendance due to promotional efforts and my ability to produce enjoyable experiences.
  

Greater New York City Area

• Initially assigned to the Paint department. Based on sales and customer service ability, reassigned to the Tools Department.
  
  
• Consistently recognized as a leading sales associate based on product knowledge and sales achievements.
  
  
• Increased sales by 10% through customer service, upselling, cross-selling, and product merchandising.
  

Greater Atlanta Area

• Managed and implemented multi-city marketing and promotional events for high profile companies including Walmart, Proctor & Gamble, Bank of America, PNC Bank, Coca Cola, Kraft, Corona Beer, X-box 360, and Wendy’s..
• Represented prominent brands at fairs, malls, and stand-alone events in high-traffic locales. Attendance on a given day could average 1,750 people – and could climb to 10,000 or more when event was held in conjunction.
• Performed emcee duties and ensured participants enjoyed strong, positive impressions of clients’ brands.