Dan Gentile

Dan Gentile Email and Phone Number

Sales, Operations, and Customer Service Leader @ Lenox Laser Inc.
glen arm, maryland, united states
Dan Gentile's Location
Plaistow, New Hampshire, United States, United States
About Dan Gentile

Daniel Gentile is an accomplished professional with decades of experience in various leadership roles within the printing and manufacturing industry. In his previous role as the Sales Manager at National Aperture Inc., Salem, NH, Daniel successfully led a multidisciplinary team to achieve a remarkable 240% increase in sales over a 10-year period. His responsibilities encompassed all facets of sales for the Aperture Division, including customer acquisition, workflow coordination, quality assurance, and compliance with international manufacturing standards.Daniel also held key positions at Deschamps Printing in Salem, MA, where he significantly contributed to operational efficiency and profitability through strategic decision-making and process improvements. As Operations Manager, he oversaw day-to-day operations, implemented company-wide policies, and managed department heads, resulting in streamlined production and increased customer satisfaction.Daniel's extensive experience also includes tenure at Pride Printers in Woburn, MA, where he served as both Production & Customer Service Manager and Sales Manager. In these roles, he played a pivotal role in overseeing production activities, ensuring seamless customer service operations, and developing and executing strategic sales plans to achieve organizational goals.Throughout his career, Daniel has demonstrated a commitment to excellence, leadership, and innovation. He excels in fostering collaboration, driving continuous improvement, and building strong relationships with customers and vendors. With a proven track record of success in sales, operations management, customer service, and production, Daniel Gentile is a valuable asset to any organization seeking to achieve growth and excellence in the printing and manufacturing industry.Looking ahead, I am eager to leverage my extensive expertise to contribute to the success of forward-thinking companies in need of strategic sales and operations leadership. Let's connect and explore how we can drive impactful outcomes together.

Dan Gentile's Current Company Details
Lenox Laser Inc.

Lenox Laser Inc.

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Sales, Operations, and Customer Service Leader
glen arm, maryland, united states
Website:
lenoxlaser.com
Employees:
21
Dan Gentile Work Experience Details
  • Lenox Laser Inc.
    Regional Sales Manager
    Lenox Laser Inc. Jun 2024 - Present
    Plaistow, New Hampshire, United States
  • National Aperture, Inc.
    Sales Manager
    National Aperture, Inc. Jan 2006 - Mar 2024
    Salem, New Hampshire, United States
    Led a multidisciplinary team to ensure a seamless purchasing process for all customers, leading to a 240% increase in sales over at 10 year period. Responsible for all aspects of sales for the Aperture Division at National Aperture Inc, including; acquiring and onboarding new customers, coordinating workflows for all orders, company wide purchasing, and ensuring quality assurance and improvement for all products. Additional responsibilities include: - Customer retention- Cost evaluation for the entire product line- Technical documentation of product, vendor, and customer needs - Ensuring compliance with all United States and international manufacturing requirements including RoHS, Reach, Conflict Minerals, etc. - Cost detail information management to ensure accurate estimates - Vendor negotiations and acquisition of materials and services for all National Aperture Divisions - Ensuring continuous quality improvement across the entire product line - Technical & detailed communication to ensure consistency throughout the production process
  • Deschamps Printing Company, Inc.
    Operations Manager
    Deschamps Printing Company, Inc. Oct 2002 - Dec 2005
    Salem, Massachusetts, United States
    Organized and managed the day to day operations of the company, while advising ownership on system improvements, lowering costs, and increasing profitability, leading to streamlined production and increased product demand. This demand resulted in the addition of a second shift that was implemented company wide, and provided faster turnaround times and increased customer satisfaction. Additional responsibilities included: - Negotiating pricing structures with vendors to assure consistent lower costs and higher profitability- Creating recommendations for company direction, goals, and purchasing of new equipment and supplies- Organizing and leading department heads throughout the company- Creating and implementing company wide policies and procedures
  • Deschamps Printing Company, Inc.
    Production & Purchasing Manager
    Deschamps Printing Company, Inc. Jan 2000 - Oct 2002
    Salem, Massachusetts, United States
    Led company wide purchasing and production for all departments, including customer service, digital prepress, pressroom, shipping, and receiving, with responsibility for managing department heads and over 30 employees. Additional Responsibilities included:- Made final decisions on new hires throughout the company- Organized and prioritized all work throughout the plant- Managed outside vendors- Ensured quality assurance and improvement across all product lines- Worked to streamline and improve production procedures and systems across all departments- Promoted a culture of trust and idea sharing across all departments and employees leading to a more consistent and accurate flow of information and ideas
  • Pride Printers Inc
    Production & Customer Service Manager
    Pride Printers Inc Sep 1993 - Jan 2000
    Woburn, Massachusetts, United States
    Played a pivotal role in overseeing the coordination of production activities and ensuring seamless customer service operations. Managing a team of approximately 50 employees, worked to oversee day-to-day production operations, ensuring efficiency, quality, and adherence to timelines. Additional responsibilities include: - Responsible for production coordination of approximately 50 employees producing $8.5 million in annual sales- Responsible for day-to-day operations for production and customer service- Provided input on company direction and future industry expectations- Work directly with customer service staff to assure all schedules client requests and previously quoted specifications were met accurately and in a timely fashion- Responsible for hiring and reviewing all customer service employees and production employees to maintain a high level of quality and customer satisfaction
  • Pride Printers Inc
    Sales Professional
    Pride Printers Inc Jul 1988 - Sep 1993
    Woburn, Massachusetts, United States
    Responsible for developing and implementing sales strategies to achieve organizational goals and objectives. Includling development and execution strategic sales plans to achieve sales targets and expand customer base. Additional responsibilities included:- Identify new business opportunities and develop strategies to capitalize on them- Build and maintain strong relationships with customers- Provide coaching, training, and mentorship to the sales team to enhance their skills and performance.- Analyze sales data and market trends to identify areas for improvement and growth.- Prepare regular sales reports and presentations for senior management.
  • Pride Printers Inc
    Customer Service Specialist
    Pride Printers Inc Mar 1986 - Jul 1988
    Woburn, Massachusetts, United States
    Serving as the direct contact between the clients and the company, worked to ensure all information and details specific to client work and orders were understood and followed. Other responsibilities included:- Responded to customer inquiries in a timely manner to ensure delivery of effective service - Resolved any issues that arose and communicated effectively with all teams until issues were resolved - Fostered collaboration between sales and production teams to streamline processes and provide the best experience for customers - Maintained records and documents to allow for appropriate estimates, invoices, and payments - Gathered feedback to from customers about experiences with products and services and provided this feedback to applicable departments within the company
  • Pride Printers Inc
    Sales Estimator
    Pride Printers Inc May 1984 - Mar 1986
    Woburn, Massachusetts, United States
    Played a pivotal role within the company, tasked with analyzing client product specifications and available materials to devise the most cost-effective production strategies. This involved a meticulous review process to ensure optimal utilization of resources while meeting client requirements. Responsibilities included: - Responsible for review of client product specifications and available materials to determine the most cost effective way to produce any product- Negotiated with external vendors to purchase materials needed to produce specialized products - Coordinated purchasing of materials needed on a day to day basis for normal operations of the company
  • Pride Printers Inc
    Press Operator
    Pride Printers Inc Jan 1982 - May 1984
    Woburn, Massachusetts, United States
    Responsible for setting up, operating, and maintaining various types of printing presses to produce high-quality products efficiently and safely. This position required attention to detail, mechanical aptitude, and a commitment to maintaining a clean and organized work environment.
  • Quick Copy Printing
    Press Operator & Counter Service Provider
    Quick Copy Printing Feb 1980 - Jan 1982
    Woburn, Massachusetts, United States
  • Classic Printing
    Press & Bindery Operator
    Classic Printing Jan 1977 - Jan 1980
    Billerica, Massachusetts, United States

Dan Gentile Education Details

Frequently Asked Questions about Dan Gentile

What company does Dan Gentile work for?

Dan Gentile works for Lenox Laser Inc.

What is Dan Gentile's role at the current company?

Dan Gentile's current role is Sales, Operations, and Customer Service Leader.

What schools did Dan Gentile attend?

Dan Gentile attended Printing Industries Of New England, Shawsheen Valley Regional Vocational Technical School.

Who are Dan Gentile's colleagues?

Dan Gentile's colleagues are Brandon Elliott, Eric Wineholt, Dillon Coffey, Woody Strauser, Anton Kalinin, Lennean Mcfadden, Bernadette Stenger.

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