Dan Gentile Email & Phone Number

Plaistow, New Hampshire, United States

Salem, New Hampshire, United States

Led a multidisciplinary team to ensure a seamless purchasing process for all customers, leading to a 240% increase in sales over at 10 year period. Responsible for all aspects of sales for the Aperture Division at National Aperture Inc, including; acquiring and onboarding new customers, coordinating workflows for all orders, company wide purchasing, and ensuring quality assurance and improvement for all products. Additional responsibilities include: - Customer retention- Cost evaluation for the entire product line- Technical documentation of product, vendor, and customer needs - Ensuring compliance with all United States and international manufacturing requirements including RoHS, Reach, Conflict Minerals, etc. - Cost detail information management to ensure accurate estimates - Vendor negotiations and acquisition of materials and services for all National Aperture Divisions - Ensuring continuous quality improvement across the entire product line - Technical & detailed communication to ensure consistency throughout the production process

Salem, Massachusetts, United States

Organized and managed the day to day operations of the company, while advising ownership on system improvements, lowering costs, and increasing profitability, leading to streamlined production and increased product demand. This demand resulted in the addition of a second shift that was implemented company wide, and provided faster turnaround times and increased customer satisfaction. Additional responsibilities included: - Negotiating pricing structures with vendors to assure consistent lower costs and higher profitability- Creating recommendations for company direction, goals, and purchasing of new equipment and supplies- Organizing and leading department heads throughout the company- Creating and implementing company wide policies and procedures

Salem, Massachusetts, United States

Led company wide purchasing and production for all departments, including customer service, digital prepress, pressroom, shipping, and receiving, with responsibility for managing department heads and over 30 employees. Additional Responsibilities included:- Made final decisions on new hires throughout the company- Organized and prioritized all work throughout the plant- Managed outside vendors- Ensured quality assurance and improvement across all product lines- Worked to streamline and improve production procedures and systems across all departments- Promoted a culture of trust and idea sharing across all departments and employees leading to a more consistent and accurate flow of information and ideas

Woburn, Massachusetts, United States

Played a pivotal role in overseeing the coordination of production activities and ensuring seamless customer service operations. Managing a team of approximately 50 employees, worked to oversee day-to-day production operations, ensuring efficiency, quality, and adherence to timelines. Additional responsibilities include: - Responsible for production coordination of approximately 50 employees producing $8.5 million in annual sales- Responsible for day-to-day operations for production and customer service- Provided input on company direction and future industry expectations- Work directly with customer service staff to assure all schedules client requests and previously quoted specifications were met accurately and in a timely fashion- Responsible for hiring and reviewing all customer service employees and production employees to maintain a high level of quality and customer satisfaction

Woburn, Massachusetts, United States

Responsible for developing and implementing sales strategies to achieve organizational goals and objectives. Includling development and execution strategic sales plans to achieve sales targets and expand customer base. Additional responsibilities included:- Identify new business opportunities and develop strategies to capitalize on them- Build and maintain strong relationships with customers- Provide coaching, training, and mentorship to the sales team to enhance their skills and performance.- Analyze sales data and market trends to identify areas for improvement and growth.- Prepare regular sales reports and presentations for senior management.

Woburn, Massachusetts, United States

Serving as the direct contact between the clients and the company, worked to ensure all information and details specific to client work and orders were understood and followed. Other responsibilities included:- Responded to customer inquiries in a timely manner to ensure delivery of effective service - Resolved any issues that arose and communicated effectively with all teams until issues were resolved - Fostered collaboration between sales and production teams to streamline processes and provide the best experience for customers - Maintained records and documents to allow for appropriate estimates, invoices, and payments - Gathered feedback to from customers about experiences with products and services and provided this feedback to applicable departments within the company

Woburn, Massachusetts, United States

Played a pivotal role within the company, tasked with analyzing client product specifications and available materials to devise the most cost-effective production strategies. This involved a meticulous review process to ensure optimal utilization of resources while meeting client requirements. Responsibilities included: - Responsible for review of client product specifications and available materials to determine the most cost effective way to produce any product- Negotiated with external vendors to purchase materials needed to produce specialized products - Coordinated purchasing of materials needed on a day to day basis for normal operations of the company

Woburn, Massachusetts, United States

Responsible for setting up, operating, and maintaining various types of printing presses to produce high-quality products efficiently and safely. This position required attention to detail, mechanical aptitude, and a commitment to maintaining a clean and organized work environment.

Woburn, Massachusetts, United States

Billerica, Massachusetts, United States

Specialized Industry Education, Printing Management, Sales, & Customer Service

High School Diploma, Graphic Design