• Deliver exceptional customer experiences through store standards, inventory accuracy and a well-developed team• Off-load weekly deliveries• Execute merchandise strategies for store standards and presentations, pricing, signage, store conditions, with strong organizational knowledge• Execution of inventory management plan, maintain stock levels, total loss control, inventory accuracy and product organization• Maintain back-room cleanliness, wrap and store pallets• Perform… Show more • Deliver exceptional customer experiences through store standards, inventory accuracy and a well-developed team• Off-load weekly deliveries• Execute merchandise strategies for store standards and presentations, pricing, signage, store conditions, with strong organizational knowledge• Execution of inventory management plan, maintain stock levels, total loss control, inventory accuracy and product organization• Maintain back-room cleanliness, wrap and store pallets• Perform opening duties including opening registers and maintaining cash flow levels • Update product shelf organization and cleanliness of overstock for easy access • Maintain a clean and safe work environment • Retain and develop associates through ongoing talent development and succession planning while leveraging team management and recognition• Communicate store requirements, safety concerns, delivery issues, innovations and celebrate wins with the upper management/corporate teams Show less

• Support continuity of leadership across core functions, building organizational knowledge for future roles• Take initiative, leading through change agility to support other leader roles in store• Perform opening and closing duties, prepare nightly bank deposits • Care for animals both for sale and for adoptions, maintaining a high level of quality care • Train new associates on the standard operating platform • Foster a culture of customer orientation • Mission focused… Show more • Support continuity of leadership across core functions, building organizational knowledge for future roles• Take initiative, leading through change agility to support other leader roles in store• Perform opening and closing duties, prepare nightly bank deposits • Care for animals both for sale and for adoptions, maintaining a high level of quality care • Train new associates on the standard operating platform • Foster a culture of customer orientation • Mission focused and high standards, maintain and monitor a culture of safety and well-being for all pets, customers and associates Show less

• Recruitment• Employee management: scheduling, goal setting, performance reviews and bi-annual evaluations• New associate onboarding and training• Manage customer escalations• Meet sales goals and other KPIs• New activation and service upgrade • Home phone, internet and data activations • Facilitate warranty repairs • Trouble shooting technical issues • Problem solving customer issues

• Special contact for Small Business Clients • Servicing and assisting small business owners • Provide owner and employees with special service plans and promotions • Process new accounts and upgrading existing clients • Make recommendations based on client needs • Ensure client satisfaction • Maintain client relationships • Meet specific sales targets And KPIs

• Assist with recruiting and training for new associates• Offer expert product advice, training and services based on customer requirements• Meet KPIs for individual and store metrics• Offer product financing • Assist with customer complaint escalations and ensure customer satisfaction • Product and store merchandising