Daniel Giddens Email & Phone Number

Lakeland, Fl, Us

Eugene, Oregon, United States

I partnered with this client to design and implement strategic processes focused on enhancing profitability, customer service excellence, optimizing vendor relationships, and streamlining workforce operations to drive measurable business outcomes. By developing performance-driven operational strategies, I improved workforce efficiency, aligned vendor relationships, and optimized resource deployment, leading to a 20% increase in productivity and a 15% improvement in customer satisfaction scores. Additionally, I analyzed business results and KPIs, identifying key opportunities for improvement that resulted in a 25% acceleration in sales outcomes and a 10% reduction in operational costs.

Eugene, Oregon, United States

I collaborated with a talented team to develop comprehensive documentation and content for clients, including Nevada Health Systems and FIS Global. My role focused on creating clear, concise materials that improved user engagement and streamlined operational processes. While working alongside cross-functional teams, my contributions helped improve documentation quality, supporting a 97% improvement in quality standards for client deliverables.

Land O'Lakes, Florida

I oversaw patient service teams at two separate facilities, managing front office operations for 13 physicians across 7 service lines. I implemented process improvements that resulted in an 18% increase in patient registration speed and a 9% increase in patient satisfaction scores. Additionally, I ensured compliance with HIPAA regulations, developed training programs, and optimized workflows to enhance customer service and operational efficiency.

Tampa, Florida, United States

As a network member of Gerson Lehrman Group (GLG), I provided specialized consulting services to clients seeking insights into the Natural Products industry, particularly in the areas of Dietary Supplements, Homeopathic Drug Products, and vendor/raw material sourcing. Through one-on-one phone consultations, I advised clients on industry trends, challenges, and best practices, helping them navigate complex market dynamics. These sessions, typically ranging from 1 to 3 hours, allowed me to share first-hand expertise and actionable advice, aiding clients in making informed business decisions. My work as a GLG expert enabled clients to access critical insights not readily available through traditional research, while ensuring compliance with GLG’s rigorous confidentiality and conflict-of-interest guidelines.

Tampa/St. Petersburg, Florida Area

I led operations for two leading dietary supplement brands within the Consumer Packaged Goods (CPG) sector, overseeing vendor relationships, material sourcing, and distribution strategies. I played a key role in natural product formulation, contributing to the development of 45 new products in line with cGMP and GMP standards. My efforts in optimizing operational efficiencies resulted in a 15% improvement in product margins and a 25% revenue increase over four years. By enhancing workforce deployment, aligning vendor relationships, and implementing cost-reduction initiatives, I improved product delivery and customer satisfaction. Additionally, I managed key performance indicators (KPIs) to ensure product quality, regulatory compliance, and business growth.

Tampa, Florida, United States

I led the development and formulation of alternative health products, focusing on natural health modalities, concepts, and markets. I collaborated closely with raw material suppliers and finished goods manufacturers to ensure product quality and efficacy, while also training senior and junior staff members, wholesalers, and the general public on Natural Health Philosophy and how our products supported overall wellness. My educational initiatives helped drive awareness and understanding of our product lines, contributing to greater customer engagement and the expansion of market reach. Note: This employer was acquired by the Nutraceutical Corporation in June 2012.

Tampa, Florida, United States

Oversaw daily operations of the customer service department, maintaining a focus on delivering top-tier customer care and operational excellence.Achieved a 33% reduction in new hire onboarding time and a 10% decrease in new hire turnover through innovative training strategies.

Brandon, Florida, United States

Brandon, Florida, United States

Bachelor Of Science - Bs, Business Administration And Management, General

Doctor Of Traditional Naturopathy, Alternative And Complementary Medicine And Medical Systems

Associate Of Arts - Aa, Business Administration And Management, General

Diploma - Six Sigma Methodologies